Account Manager

Eurofins USA Clinical Diagnostics; Tamworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading analytical testing services provider is seeking an Account Manager to enhance customer relationships and drive sales at their Midlands site in the UK. The ideal candidate will have a background in key account management within B2B environments, excel in communication and presentations, and understand scientific products. This role promises a competitive salary with extensive benefits and opportunities for personal growth. Willingness to travel is required.

Benefits

Cycle to work

Volunteering days

Holiday purchase/sale

Life assurance

Pension

Annual leave

Recognition schemes

Tech schemes

Wellness programs

Learning support

Employee Assistance Program

Health cash plan

Enhanced sick/maternity/paternity pay

Referral schemes

Mental health support

Free on-site parking

Qualifications

• Proven experience in key account management within a B2B environment.
• Track record of sales growth and commercial acumen.
• Understanding of scientific products/services.

Responsibilities

• Liaise with customer key stakeholders.
• Achieve sales targets for the division and company.
• Develop and implement sector sales strategies.
• Increase sales and profitability from existing and new accounts.
• Prepare complex commercial proposals in collaboration with operational teams.

Skills

Key account management

Sales growth

Excellent communication skills

Presentation skills

Proficiency in Microsoft Office

Proficiency in CRM software

Interpersonal skills

Education

Scientific background

Tools

CRM software

Job description

Company Description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, an international life sciences company providing a range of analytical testing services across multiple industries, aiming to make life and our environment safer, healthier, and more sustainable. Eurofins laboratories work with major companies worldwide to ensure product safety, authenticity, and accurate labeling. Our commitment extends to societal health and safety, environmental protection, and promoting diversity, equity, and inclusion across all Eurofins entities.

Founded over 35 years ago in Nantes, France, Eurofins has expanded to 61,000 staff across approximately 900 laboratories in 61 countries. We offer over 200,000 analytical methods to assess the safety, authenticity, origin, and purity of biological substances and products. In 2022, Eurofins reported revenues of EUR 6.7 billion and has been a top-performing stock in Europe for two decades.

Job Description

We are recruiting an Account Manager to join our team at our Heathrow and/or Midlands sites. If you are passionate about a rewarding career in forensic testing and eager to utilize your expertise, this is an excellent opportunity to join a well-established, successful, market-leading company with over 30 years of experience serving police forces, commercial organizations, and public sector bodies in England and Wales.

As an Account Manager, you will be responsible for maintaining and developing customer relationships, increasing sales, and supporting service evolution aligned with customer goals.

Key Responsibilities and Accountabilities

• Liaise with customer key stakeholders to understand and meet their requirements
• Achieve sales targets for the division and company
• Develop and implement sector sales strategies
• Increase sales and profitability from existing and new accounts
• Provide reporting and analysis
• Maintain accurate customer records
• Prepare complex commercial proposals in collaboration with operational teams
• Assist with operational delivery when needed

Qualifications

Candidates should have proven experience in key account management within a B2B environment, with a track record of sales growth and commercial acumen. Excellent communication and presentation skills, understanding of scientific products/services, and proficiency in Microsoft Office and CRM software are required. Experience in workplace drug testing or procurement is desirable but not essential. A scientific background or education is advantageous.

The ideal candidate will be motivated, enthusiastic, strategic, and ownership-driven, with strong interpersonal skills, integrity, and a customer-focused approach. Willingness to travel is essential, and a team-oriented mindset is valued.

Additional Information

Security clearance is required due to the sensitive nature of the work, requiring five years of continuous UK residency. Further details can be found at this link. All successful applicants will undergo drug and alcohol testing prior to employment.

We offer a competitive salary and benefits, including flexible options such as cycle to work, volunteering days, holiday purchase/sale, life assurance, pension, annual leave, recognition schemes, tech schemes, discounts, wellness programs, learning support, Employee Assistance Program, health cash plan, enhanced sick/maternity/paternity pay, referral schemes, mental health support, and free on-site parking.

Important Notice

Employees based at or attending the EFS Midlands site must disclose any contact with firearms or ammunition, including clay pigeon shooting or use of cartridge-based tools, due to safety precautions. Please include this information in your application.