Account Manager

LKQ Europe; Sunderland; On-site; GBP 30,000 - 45,000; Full time

Job summary

LKQ UK & Ireland is seeking an Account Manager to lead customer relationship management and drive sales performance. This role involves building strong customer networks and offering tailored solutions. The successful candidate will enjoy a competitive salary, enhanced leave, and numerous growth opportunities in a people-first company.

Benefits

Competitive Salary

Enhanced Annual Leave

Exciting Career Growth

Pension Contributions

Life Assurance

Employee Assistance Programme

Gym Discounts

Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Qualifications

• Ability to develop customer relationships.
• Demonstrated drive and focus.
• Experience in delivering excellent customer service.

Responsibilities

• Manage and grow a portfolio of valued customers.
• Conduct customer account reviews and identify business opportunities.
• Develop relationships with internal stakeholders.

Skills

Communication skills

Focus

Energy

Business acumen

Customer experience excellence

Job description

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Job Overview

Join LKQ UK & Ireland as an Account Manager and take the lead in managing and growing a portfolio of valued customers. You'll build strong relationships, deliver tailored solutions, and help drive sales performance across your territory. If you're passionate about service and results, this is your opportunity to make a real impact.

What we offer

• Competitive Salary - We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave - Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth - Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions - We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind - Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme - Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts - Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks - Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme - Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts - Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Creating strong leads and opportunities for all ECP channels, ensuring compliance across all marketing and promotional activity both internally and externally
• Identifying existing, lapsed and new business opportunities within branch specific geographical areas.
• You will be responsible for conducting customer account reviews with the branch management team focusing on all KPIs and potential opportunities
• You will be developing positive and professional working relationships with key internal stakeholders whilst maintaining a comprehensive understanding of the automotive aftermarket.
• Your role will be to act as a key member of the ECP Business Development Team, actively demonstrating the standards, behaviours and values of the team to drive effective teamwork across the business.
• Participation in regional business specific customer events
• Attendance of national and local training events.
• Working hours 40 hours per week Monday to Friday from 8am 5.00pm

Skills and Experience

• Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

Why work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.