Account Manager

M TWO Search Ltd; Stockport; On-site; GBP 28,000 - 42,000; Full time

Job summary

M TWO Search Ltd in Stockport is seeking an Account Manager to own projects from brief to delivery for established Local Government customers.

You will take briefs, coordinate internal teams and external suppliers, and ensure deadlines are met while keeping pricing and margins on track.

This is about nurturing client relationships rather than selling, with involvement in reviews, post-project wash-ups, and contract renewals.

Responsibilities

• Take day-to-day ownership of a portfolio of Local Government customers, including electoral, canvass and other communication projects.
• Coordinate internal teams and external suppliers, keeping customers updated and ensuring deadlines don’t slip.
• Participate in customer reviews, post-project wash-ups and contract renewal activity, alongside monitoring pricing, margins and supplier quotes.
• This is an end-to-end Account Manager role rather than just a middle person between the customer and production.

Job description

About you

If you re an Account Manager who likes actually owning the work rather than just passing briefs around, this could be a good one.

You ll be joining a specialist communications business in Stockport, looking after established Local Government customers and managing projects from the initial brief right through to delivery.

You re organised, good with customers and comfortable when there are a lot of moving parts.

This isn t a sales role. It s about looking after existing relationships properly, understanding exactly what the customer needs and making sure the work gets delivered accurately and on time.

Some of the work is genuinely time-critical, so you ll need to be somebody who stays on top of the detail when things get busy.

Your experience

Ideally, you ll come from print, direct mail, secure communications or another production-led environment where you ve managed customer projects through to delivery.

Electoral or Local Government experience would obviously be brilliant, but it doesn t have to be the only route in.

You ll be comfortable taking briefs, working with production teams and suppliers, managing multiple live jobs and using an MIS/WIP system to keep everything under control.

You ll also need enough commercial awareness to understand quotes, supplier costs, margins and invoicing.

What you ll be doing

You ll take day-to-day ownership of a portfolio of Local Government customers, including electoral, canvass and other communication projects.

That means taking accurate briefs, coordinating internal teams and external suppliers, keeping customers updated and making sure deadlines don t slip.

You ll also be involved in customer reviews, post-project wash-ups and contract renewal activity, alongside keeping an eye on pricing, margins and supplier quotes.

It s a proper end-to-end Account Manager role rather than simply being the middle person between the customer and production.

About the business

You ll be joining an established Stockport business with a long history in print, communications and public-sector work.

They ve been through a period of investment and change, bringing different parts of the business together and broadening what they can offer customers.

The role is based from their Stockport office five days a week, working closely with the wider client services and delivery teams.