Account Manager

JR United Kingdom; Stevenston; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales. This role focuses on meaningful interactions and consultative solutions to improve productivity and safety in the construction industry. You will engage with customers on-site, demonstrating innovative products and managing your sales area strategically. With extensive training and a supportive team, this is an exciting opportunity for those who are motivated and eager to grow in a rewarding environment. Join a company recognized for its commitment to excellence and employee development.

Benefits

Extensive onboarding & training

Incentives for top performers

33.5 days’ holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop

£2,000 referral reward

Qualifications

• Customer-facing or sales experience in any industry.
• Solution-oriented approach to uncover customer needs.

Responsibilities

• Visiting sites and customers in the field to understand their needs.
• Demonstrating innovative products and software to customers.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience and adaptability

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. It is a place where strong customer relationships are creating products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into a tailor-made solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—growing surrounded by supportive colleagues and recognized for your results.

• Extensive onboarding & training in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring successful candidates.

WHAT YOU NEED IS:

Successful Account Managers typically possess:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to uncover customer needs and provide suitable solutions.
• Alignment with our values—commitment, teamwork, courage, and integrity.
• Resilience and adaptability across customer levels.
• A driven, motivated attitude towards success.
• Curiosity and a passion for learning and growth.
• Excellent organizational skills to manage time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.

WHO SHOULD APPLY?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background.

Please apply via the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds.

**SALES ONLY**

If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Watch for emails in your junk mail.

For application support, contact [emailprotected].

The process includes an initial interview, a day-in-the-life 'field ride', and a final interview with a Sales Director. Travel expenses are covered.

If no current roles fit, we will retain your details for future opportunities and keep in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.