Account Manager

BAM UK & Ireland; Southampton; Presencial; GBP 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Electric car or car allowance

Contributory pension

BUPA

Life assurance

26 days holiday plus bank holidays

Gym subsidy

BAM social club membership

Resumo da oferta

BAM UK & Ireland is recruiting an Account Manager to lead on-site facilities management at Nightingale Hospital, Exeter, in our FM segment. You will manage a dedicated service delivery team within a busy NHS environment, ensuring cohesion and high standards of service delivery.

The role requires mechanical or electrical expertise, NEC4 FMC qualification or willingness to train, and a track record of leading maintenance teams in critical facilities.

Qualificações

• HVAC/maintenance leadership experience in large facilities.
• Qualified in mechanical or electrical trades with HNC level.
• NEC4 FMC qualification or willingness to train.

Responsabilidades

• Lead on-site FM delivery and P&L accountability for the contract.
• Ensure statutory compliance across the site.
• Collaborate with helpdesk to hit SLAs and KPIs.
• Oversee reactive maintenance planning and repairs.
• Manage minor projects and coordinate with internal project team.
• Direct engineering teams and nominated subcontractors.
• Optimize use of resources for contracted services.
• Support employee learning and development needs.
• Uphold QMS, EHS standards and policies.
• Ensure compliance with standards and codes of practice.
• Monitor BAM FM policies and implement effectively.
• Maintain facilities and services per contract specs.
• Ensure services run economically and efficiently.
• Initiate BAM FM Health & Safety procedures.
• Enforce safe practices by contractors.
• Maintain up-to-date records; liaise with client reps.
• Prepare concise monthly client reports.
• Participate in on-call rota.

Conhecimentos

Mechanical or electrical training

NEC4 FMC qualification

Service management experience

Leadership abilities

IT skills (Word, Excel, PowerPoint)

CMMS experience

Full UK driving licence

Formação académica

Mechanical or electrical HNC

Ferramentas

CMMS

Finance software

Descrição da oferta de emprego

Building a sustainable tomorrow

What if your next job wasn't just another job?

Building a sustainable tomorrow

What if your next job wasn't just another job? What if it brought more purpose, more growth, more balance - and more time for what really matters? BAM is where you can do your best work on projects that improve people's lives. And it's also where you'll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms.

BAM UK & Ireland is recruiting an Account Manager to join our FM Segment of the business and team based at Nightingale Hospital, Exeter. The Account Manager will manage, develop and ensure cohesion of a dedicated service delivery team based as part of a busy NHS environment.

You will-be responsible for overall operational delivery off all hard and soft services on site, H&S management and co-ordination of all FM services required by the contract which includes M&E, L8, Fire and Building Fabric, also Soft services which include cleaning, catering and linen services.

In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits.

Making Possible

• Taking full profit and loss accountability for the contract.


• Ensuring statutory compliance across site is maintained


• Work collaboratively with the helpdesk team to ensure all contract SLA / KPI's are achieved.


• Arrange and control reactive maintenance and repair works.


• Manage any minor project works and work collaboratively with our internal project team on complex project works.


• Management of the engineering on site team, and nominated sub-contractors.


• The effective and efficient use of all resources allocated to the management of the contracted service delivery requirements.


• Assist in the identification of employee learning and development needs to meet Company objectives.


• Quality, environmental, safety and health management systems requirements.


• Appropriate statutory and other legislative requirements including applicable standards and codes of practice.


• The implementation and monitoring of all BAM FM polices.


• Ensure that all facilities and services are made available within the requirements of the contract specifications.


• Ensure all services are operated in the most economical and efficient manner.


• Instigate and monitor BAM FM Health and Safety Procedures.


• Ensure safe working practices are adhered to by contractors.


• Keep up to date records in accordance with legislative and BAM FM requirements.


• Liaison with Clients Representatives at all levels.


• Preparing concise monthly reports for the client.


• Participating within the contracts 'on call rota'.

IND1

Your team

The post holder will be responsible for the management of a site team and also the management of third-party subcontractors.

What's in it for you?

In addition to an attractive salary we offer a significant benefits package including contributory pension, BUPA, life assurance, 26 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits.

What do you bring to the role?

• Must be a time served Mechanical or Electrically trained individual.


• Educated with appropriate vocational qualifications in mechanical or electrical HNC level and experienced in assessing the operation and maintenance duties within a large facility.


• Post holder will be required to hold NEC4 FMC qualification, or if successful be prepared to undergo training to gain this qualification.


• Service management experience relevant to a working environment within the facilities management industry.


• Experience working in critical environments, and management of engineering teams.


• Good leadership attributes complimented with the ability to communicate, organise, motivate, manage and develop staff.


• Experience of hard service delivery.


• Membership of an appropriate professional body is desirable.


• Strong IT user skills in Word, Excel, PowerPoint, Computerised Maintenance Management Systems (CMMS) and Finance package software.


• You will be required to undertake and pass an enhanced DBS check and undergo client specific security clearance.


• Full United Kingdom Driving Licence.

About BAM

Building a sustainable tomorrow. That's our mission and our promise at BAM. It's how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We're on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.

Join us in Making Possible