Account Manager

Wates Group; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction and property maintenance company is seeking an experienced Account Manager in Southampton. You will provide operational leadership and manage client relationships, ensuring compliance with safety and quality standards. Candidates should have strong interpersonal and problem-solving skills alongside experience in managing diverse teams and financial acumen. This role offers competitive salary and benefits including private medical and extensive learning opportunities.

Benefits

Private Medical

Pension with 5% employer contribution

22 days holidays plus bank holidays

Health and Wellness programme

Industry leading maternity and paternity leave benefits

Qualifications

• Strong demonstrable experience in leading diverse teams.
• Experience managing P&L and ensuring budget achievement.
• Ability to balance client requirements with internal policies.

Responsibilities

• Lead and motivate the team to provide excellent service.
• Ensure compliance with safety and quality standards.
• Manage specialists and suppliers effectively.

Skills

Operational leadership

Interpersonal skills

Problem-solving

Change management

Financial acumen

Education

Technical qualification

IOSH membership or equivalent

Job description

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Wates have excellent opportunity for a technically strong Account Manager to provide operational leadership, technical management, added value and development of our unique client based in Southampton.

ABOUT THE ROLE

We are looking for an Account Manager with experience of working in transferable environment, with strong demonstrable experience of in leading people with experience of managing a multi-diverse team. With a recognised technical qualification and membership to the Institute of Safety and Health (IOSH) or equivalent, coupled with solid financial / commercial acumen with experience of running a P&L and ensuring budget is achieved.

To be successful in the role you will have strong interpersonal, problem solving and change management skills, and be someone who can demonstrate the ability to balance the integration of the requirements and terms of policies and procedures with those of the client and make effective and persuasive presentations on complex topics to employees, clients, Senior management.

This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.

Some of the other Key Accountabilities as Account Manager include:

Lead and motivate the WPS team by example and deliver excellence and first class sustainable hard M&E and Fabric service provisions.

Provide visible leadership and liase effectively and nurture the relationships with the key client stakeholders.

To ensure compliance with all statutory, safety, quality, environmental, security and relevant Wates Professional Standards, creating a Zero Harm culture. Ensuring targets are maintained by the timely upload of compliance certification onto ACT. (Assurance Compliance Tool)

Responsible for implementing and safeguarding best practice for commercial activity relating to contract management and managing specialists and suppliers to ensure dynamic MI reporting and that KPI/SLA targets are delivered.

WHAT WE OFFER

Travel covered to any of our sites (subject to HMRC advisory rates)

Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…

Excellent range of learning and development activity to support your career progression.

Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.

We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Awards

BEST PROJECT

Inside Housing Development Awards

The Vacancy

ACCOUNT MANAGER

Wates have excellent opportunity for a technically strong Account Manager to provide operational leadership, technical management, added value and development of our unique client based in Southampton.

ABOUT THE ROLE

We are looking for an Account Manager with experience of working in transferable environment, with strong demonstrable experience of in leading people with experience of managing a multi-diverse team. With a recognised technical qualification and membership to the Institute of Safety and Health (IOSH) or equivalent, coupled with solid financial / commercial acumen with experience of running a P&L and ensuring budget is achieved.

To be successful in the role you will have strong interpersonal, problem solving and change management skills, and be someone who can demonstrate the ability to balance the integration of the requirements and terms of policies and procedures with those of the client and make effective and persuasive presentations on complex topics to employees, clients, Senior management.

This is a terrific opportunity to progress your career as part of a talented, diverse, and supportive team.

Some of the other Key Accountabilities as Account Manager include:

Lead and motivate the WPS team by example and deliver excellence and first class sustainable hard M&E and Fabric service provisions.

Provide visible leadership and liase effectively and nurture the relationships with the key client stakeholders.

To ensure compliance with all statutory, safety, quality, environmental, security and relevant Wates Professional Standards, creating a Zero Harm culture. Ensuring targets are maintained by the timely upload of compliance certification onto ACT. (Assurance Compliance Tool)

Responsible for implementing and safeguarding best practice for commercial activity relating to contract management and managing specialists and suppliers to ensure dynamic MI reporting and that KPI/SLA targets are delivered.

WHAT WE OFFER

Competitive salary

Travel covered to any of our sites (subject to HMRC advisory rates)

Extensive corporate benefits including, Private Medical, Pension 5% employers’ contribution, Health and Wellness programme, 22 days holidays + bank holidays and much more…

Excellent range of learning and development activity to support your career progression.

Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.

We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all the skills listed, many of them may be transferable to other roles within the WATES Group.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Awards

BEST PROJECT

Inside Housing Development Awards

WINNER

2022 Construction News Awards Winner

GOLD AWARD

Investors in People 2022

GOLD AWARD

Considerate Constructors Schemes (CCS) National Site Awards

TOP 50 EMPLOYERS

2022 Top 50 Employers for Women

WINNER

2022 Working Families Best Practice Awards