Account Manager

Equans; Rotherham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading energy services provider is seeking an Account Manager in Rotherham for permanent full-time employment. Responsibilities include managing service delivery for educational facilities, ensuring quality and financial performance, and client engagement. The ideal candidate will have prior contract management experience and a strong customer focus. The role offers competitive salary, benefits, and significant opportunities for professional development.

Benefits

25 days annual leave (+ public holidays)

Gym membership discounts

Employee discount shopping schemes

Life Cover equivalent to 2.5 times annual salary

Qualifications

• Previous experience as a Contract Manager or in a similar role.
• Management of a large PFI contract.
• Experience in managing services in a prestigious corporate environment.

Responsibilities

• Responsible for the day-to-day management of service delivery.
• Ensure contractual commitments are met in accordance with SLAs.
• Drive quality, innovation, and continuous improvement.

Skills

Contract Management

Customer Focus

Financial Awareness

Team Leadership

Analytical Skills

Tools

MS Office

CAFM Systems

Job description

Equans is looking for an Account Manager to join our team in Rotherham on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

The post holder will be accountable for the delivery of the contract and associated specifications for the contract and will be the point of client escalation dealing with all issues at site level. The post holder will deal with complex management of multiple interfaces, primarily managing multiple service lines on the PFI account on behalf of Equans.

What will you deliver?

• Responsible for the day-to-day management of the service delivery of educational facilities including the financial, safety and quality performance elements of the contract.
• Provide a safe and healthy environment and working conditions for all employees.
• Comply with all Equans policies/procedures to ensure timely and effectively implementation.
• Ensure contractual commitments are met in accordance with contract SLA's / KPIs and other requirements detailed within the contract documentation.
• Drive quality, innovation and continuous improvement
• Promote an open and direct management style that encourages progress and development with team members and client stakeholders
• Ensure financial policies and processes are effectively communicated, implemented and monitored.
• To be customer focused within all areas of operational activities and maximise relationships with clients.
• Ensure the contracts are staffed by fully competent properly trained teams, with all post holders being appropriately skilled and experienced to undertake their roles effectively, and that effective succession planning arrangements are in place.
• Deliver effective communication through competent advice, leadership and direct contribution to client management meetings, briefings, consultation forums, correspondence and monthly and ad-hoc reporting, as appropriate.

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2.5 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans' 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

We encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You'll also have access to our growing employee networks including AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, Young Professionals, Veterans and Reservists Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

Who are we looking for?

• Previous experience as a Contract Manager or in a similar role
• Management of a large PFI contract
• Experience managing services in a prestigious corporate environment
• Experience in CAFM, Finance and Intranet HR / Payroll Systems
• Experience in P&L management
• Proactive and enthusiastic Team Player that brings out the best in others
• Is numerate and analytical and financially aware
• Possesses MS office (word, excel and PowerPoint) skills
• Health and Safety aware in all aspects of the business
• Has a clear understanding of EMS and its importance
• Highly customer focused with a capacity to learn and progress