Account Manager

TieTalent; Paignton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales in the construction sector. This role involves engaging with clients directly, understanding their needs, and providing tailored solutions. You'll have the opportunity to showcase innovative products and utilize cutting-edge CRM tools to manage your sales area effectively. With a strong focus on personal development, the company offers extensive training and incentives for high performance, making this an exciting opportunity for driven individuals looking to make a significant impact in a supportive environment.

Benefits

Extensive onboarding & training

Incentives for best performers

33.5 days’ holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop

£2,000 referral reward

Qualifications

• Customer-facing/sales experience gained in any industry.
• Essential: Full manual UK driving license for site visits.

Responsibilities

• Visiting sites and customers to understand their needs.
• Demonstrating innovative products and software on-site.

Skills

Customer-facing experience

Solution-oriented approach

Resilience and adaptability

Organizational skills

Drive

Curiosity

Education

Full manual UK driving license

Tools

Salesforce

Job description

About

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but you can expect your days to include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to turn this into a tailor-made solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Being responsible for the operational, organisational, and strategic management of your sales area, fully utilising the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we have a passionate and inclusive global team and a caring and performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you, and safe in the knowledge your results will be recognised and rewarded.

• Extensive onboarding & training process and companywide events in Manchester.
• Incentives for best performers such as trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with the opportunity to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate to Hilti.

What You Need Is

Many qualities make an Account Manager, but the following skills and experience are a good starting point:

• Customer-facing/sales experience gained in any industry.
• Solution-oriented approach – you can uncover customers’ pain points and needs to provide our best-suited solutions.
• Alignment with our values – commitment, teamwork, courage, and integrity.
• Resilience and adaptability – comfortable engaging with all customer levels, from site operators to managing directors.
• Drive – a motivated approach to achieving success and overcoming challenges.
• Curiosity – a passion to learn, develop, and grow.
• Organizational skills – excellent time and priority management, ability to work autonomously.
• Essential: Full manual UK driving license to visit customers on-site five days a week, Monday to Friday. Please disclose points and expiry dates if applicable.

  WHO SHOULD APPLY?

  
  

  We welcome candidates with diverse backgrounds; some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background.

  Please DO NOT apply for multiple roles. The team will assign you where your skills are the best fit.

  Click the 'Apply Now' button to upload your CV and answer a few short questions – the process takes around 90 seconds.

  Additional Information

  
  
  • Once in the process, there are three stages: first interview, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Expenses for travel are paid.
  • If no suitable role is available now, you may be kept in our talent pool for future opportunities.

  Hilti is an equal opportunity employer that values contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.

  Nice-to-have skills

  • Salesforce

  Work experience

  • (Key) Account Manager / Executive

  Languages

  • English