Account Manager

BUUK Infrastructure; Newbury; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Cost of living pay review

Pension contributions up to 4%

33 days holiday + 2 extra weeks

Enhanced parental pay

£1000 referral bonus

Hybrid working

Development opportunities

Award-winning culture

Job summary

BUUK Infrastructure is seeking a Key Account Manager to own, manage and grow relationships for major accounts in Solar and Heat. You will monitor performance, develop account plans, and drive revenue growth while coordinating with Finance, Technical Support and key suppliers.

The role requires strong communication, stakeholder management and experience in delivering sales success. Hybrid working is available with a focus on customer capability and brand promotion.

Qualifications

• Excellent written and verbal communication skills.
• Good numeracy with Excel and PowerPoint or equivalents.
• Excellent stakeholder management skills.

Responsibilities

• Own, manage and grow customer relationships for key accounts across Solar and Heat portfolios.
• Monitoring account performance and producing KPI reports.
• Maintaining account management plans and actively using the CRM.
• Organising business review meetings.
• Fulfilling quotation requests and enquiries.
• Supporting bid submissions and supplier questionnaires.
• Supporting the Finance team with cash collection.
• Manage day to day operational supplier relationships such as O&M suppliers for Solar clients.
• Set up new accounts for Solar services, coordinating with Technical Support and Finance teams.
• Manage end to end REGO process (annually) including coordinating with customers, Ofgem and off-takers.
• Forecast, track and report sales and revenue performance against plan; take corrective action.
• Promote the brand and messaging strategy.

Skills

Excellent written and verbal comms

Excel and PowerPoint

Stakeholder management

Education

Degree or equivalent

Tools

Microsoft Office

Job description

Passiv, part of the BUUK Infrastructure Group, are looking for Key Account Manager who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service".

Responsibilities

• Own, manage and grow customer relationships for key accounts across Solar and Heat portfolios.
• Monitoring account performance and producing KPI reports.
• Maintaining account management plans and actively using the CRM.
• Organising business review meetings.
• Fulfilling quotation requests and enquiries.
• Supporting bid submissions and supplier questionnaires.
• Supporting the Finance team with cash collection.
• Manage the day to day operational supplier relationships such as O&M suppliers for Solar clients.
• Support the set up of new accounts for Solar services, coordinating with the Technical Support and Finance teams as well as the customer to ensure a smooth on-boarding.
• Manage end to end REGO process (annually) including coordinating with customers, Ofgem and off-takers.
• Forecast, track and report sales and revenue performance against plan; take corrective action where required.
• Successfully execute the Company's brand and messaging strategy and act as a promoter of the brand.
• Maintain an up-to-date knowledge of industry-related regulatory and market activities affecting the business; track and report on arising risks and opportunities.
• Assume responsibility for operational activities in the absence of the Service Director.
• Any other duties as required by the manager.
• Knowledge of the domestic solar market.
• Experience of delivering sales success.
• Experience of managing customer accounts.

Abilities/Skills

• Excellent written and verbal communication skills.
• Good numeracy skills with excellent working knowledge of Excel and Powerpoint or equivalents.
• Excellent stakeholder management skills.

Desirable

• Degree or equivalent.
• Experience of working with technology/software.
• Ability to use Microsoft Office programmes or equivalent.

Conditions of Employment

• You will hold a driving licence.

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure., Cost of living annual pay review.

Company pension contributions up to 4% if employees contribute 5%.

33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.

Enhanced maternity, paternity and adoption pay.

To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).

Hybrid working for eligible roles.

Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.

Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.

#Passiv

What's the best thing about BUUK?

We asked our people.

From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.

We all matter.

Find out about our supportive culture.

Hear how our shared sense of mutual respect and belonging underpins out culture and supports us all.

The BUUK Group operates with preferred suppliers for recruitment agencies which are reviewed periodically. We do not accept unsolicited speculative CVs from recruitment agencies. Receipt of unsolicited CVs does not imply an introduction to the BUUK Group; therefore, no ownership of such candidates will be given. If recruitment agencies submit unsolicited speculative CVs, we retain the right to contact, pursue and hire these candidates directly and consider them for current or future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers. Should you wish to be considered as a preferred supplier, please email [e-mail] to enquire. All terms will only be agreed by the Resourcing Team at BUUK.