Account Manager

ECS Resource Group Limited; Manchester; Hybrid; GBP 37,000 - 45,000; Full time

Job summary

A technology solutions provider is looking for a driven Account Manager to manage and expand customer relationships. The successful candidate will have 4-5 years of experience in sales and a strong interest in Cybersecurity. This is a field-based role with flexible UK-wide location options and a competitive salary package including a car allowance.

Qualifications

• 4-5 years' experience in Inside Sales, Account Management, or IT Sales.
• Proven track record with SME or mid-market customers.
• Open-minded and eager to learn.

Responsibilities

• Manage and develop an existing customer base.
• Identify upsell and cross-sell opportunities.
• Achieve and exceed sales targets.

Skills

Customer relationship management

Sales strategy

Interpersonal communication

Understanding of Cybersecurity

Job description

Overview

Account Manager

Base Salary: £37,000 - £45,000 + Double OTE + Car Allowance
Location: Flexible (UK-wide)

We're looking for a driven and ambitious Account Manager to join a fast-growing technology solutions provider with a strong focus on Cybersecurity and broader IT services. This is an exciting opportunity for someone currently in an Inside Sales or Telephone Account Management position who is ready to take the next step into a more customer-facing, field-based role.

You'll inherit a healthy portfolio of existing customers and be responsible for nurturing, expanding, and developing these relationships, while identifying new opportunities to drive growth across a wide range of technology offerings.

Key Responsibilities

• Manage and develop an existing customer base, maintaining strong and long-term relationships.
• Identify upsell and cross-sell opportunities across the company's IT and Cyber portfolio.
• Meet clients face-to-face regularly to build trust and understand their business needs.
• Work collaboratively with internal technical teams to deliver tailored solutions.
• Achieve and exceed sales targets and KPIs.
• Represent the company at industry events, exhibitions, and networking opportunities.

Ideal Candidate

• 4-5 years' experience in Inside Sales, Account Management, or IT Sales.
• Proven track record of working with SME or mid-market customers.
• Keen to progress into a more field-based, relationship-driven role.
• Exposure to Cybersecurity solutions or a strong interest in the area.
• Experience working in dynamic, fast-changing environments (eg, businesses that have gone through acquisitions or rapid growth).
• Open-minded, adaptable, and eager to learn - not limited by rigid corporate processes.
• Confident communicator with strong interpersonal skills and commercial awareness.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.