Account Manager

ECS Resource Group Ltd; Manchester; Hybrid; GBP 37,000 - 45,000; Full time

Job summary

A technology solutions provider is seeking an ambitious Account Manager to enhance customer relationships and expand a portfolio of clients. The role involves face-to-face client meetings and collaboration with technical teams to tailor solutions, with a strong focus on achieving sales targets. Ideal candidates have 4-5 years of experience in sales/account management and an interest in Cybersecurity. Excellent communication skills and adaptability are essential.

Benefits

Car Allowance

Double OTE

Qualifications

• 4-5 years' experience in Inside Sales, Account Management, or IT Sales.
• Proven track record of working with SME or mid-market customers.
• Exposure to Cybersecurity solutions or a strong interest in the area.

Responsibilities

• Manage and develop an existing customer base.
• Identify upsell and cross-sell opportunities across the company's IT and Cyber portfolio.
• Achieve and exceed sales targets and KPIs.

Skills

Account Management

Sales Strategy

Customer Relationship Management

Communication Skills

Negotiation

Job description

Account Manager

Base Salary: 37,000 - 45,000 + Double OTE + Car Allowance
Location: Flexible (UK-wide)

About the Role

We're looking for a driven and ambitious Account Manager to join a fast-growing technology solutions provider with a strong focus on Cybersecurity and broader IT services. This is an exciting opportunity for someone currently in an Inside Sales or Telephone Account Management position who is ready to take the next step into a more customer-facing, field-based role.

You'll inherit a healthy portfolio of existing customers and be responsible for nurturing, expanding, and developing these relationships, while identifying new opportunities to drive growth across a wide range of technology offerings.

Key Responsibilities

• Manage and develop an existing customer base, maintaining strong and long-term relationships.
• Identify upsell and cross-sell opportunities across the company's IT and Cyber portfolio.
• Meet clients face-to-face regularly to build trust and understand their business needs.
• Work collaboratively with internal technical teams to deliver tailored solutions.
• Achieve and exceed sales targets and KPIs.
• Represent the company at industry events, exhibitions, and networking opportunities.

Ideal Candidate

• 4-5 years' experience in Inside Sales, Account Management, or IT Sales.
• Proven track record of working with SME or mid-market customers.
• Keen to progress into a more field-based, relationship-driven role.
• Exposure to Cybersecurity solutions or a strong interest in the area.
• Experience working in dynamic, fast-changing environments (e.g., businesses that have gone through acquisitions or rapid growth).
• Open-minded, adaptable, and eager to learn - not limited by rigid corporate processes.
• Confident communicator with strong interpersonal skills and commercial awareness.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.