Account Manager

Sunbelt Rentals UK & Ireland; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading rental equipment provider in Manchester is seeking a passionate Film and TV account manager to join their team. This role involves establishing strong customer relationships, managing bookings through the RT Pro software, and ensuring high customer satisfaction. The company offers a flexible rewards package, including generous holiday allowances and a pension scheme.

Benefits

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Great company pension scheme

Qualifications

• Strong interpersonal skills to establish relationships with clients and team members.
• Ability to manage multiple bookings and projects accurately.
• Experience in the rental or account management sector is beneficial.

Responsibilities

• Manage and fulfil hire requirements using RT Pro software.
• Prepare quotations and manage customer workflows.
• Maintain awareness of current bookings and ensure customer satisfaction.

Skills

Customer relationship management

Attention to detail

Time management

Communication skills

Tools

RT Pro

Job description

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our team for you.

Due to team expansion, we are currently seeking a passionate and detailed-oriented Film and TV account manager to join our rental team.

In the role, you will be tasked with managing and establishing strong relationships with production teams and production crews. It will be required that you develop a unique understanding of the customer’s needs and interpret them correctly throughout the life of the project, handling the account from first enquiry to invoice.

Core Responsibilities

• Using our rental software RT Pro, you will book, manage and fulfil hire requirements ensuring information to the warehouse team is accurate and timely,
• Preparing quotations, purchase orders, other documents to manage your workflow and workload.
• Forging and establishing relationships with production and crew to establish new opportunities.
• Maintain an awareness of all current bookings and work with other members of the rental team to ensure all customers’ needs and expectations are managed to a high standard.
• Provide information of your current live hires to the Sales Director and to ensure the status of your work and that it is financially accurate.
• Provide support to the marketing team in supporting the brand.

Working hours: Monday to Friday 0830 to 1730 with 1 Saturday morning per month 0800-1200 on a rota basis as and when workload dictates in busy periods

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.