Account Manager

TotalEnergies; Lower Kingswood; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

TotalEnergies is seeking Account Managers to join their Key Accounts Team in Lower Kingswood. The role involves relationship management with large customers and ensuring high-quality service alongside maintaining accurate invoicing and reporting. This position offers a hybrid working model along with a competitive salary and various benefits for career growth.

Benefits

Contributory Pension of up to 15%

Life Assurance

Fully subsidized Corporate gym membership

Private Healthcare

Private Dental Care

Qualifications

• Excellent communication skills both written and verbal.
• Experience in managing relationships.
• Working knowledge of Microsoft packages such as Excel.

Responsibilities

• Daily servicing and relationship management of large-scale customers.
• Ensure customers receive accurate invoices and reports.
• Proactively manage the resolution of all queries.

Skills

Communication

Attention to Detail

Relationship Management

Numeracy

Tools

Microsoft Excel

Job description

We recognise that our employees are one of our most important assets. If you are looking for a fast-paced company and with a global brand and a strong UK presence that actively invests in its people, this is an excellent opportunity to work within a friendly, proactive successful team.

Role Details

Salary: £27,285 to £31,017

Bonus: Up to 10% or 20% of base salary

Location: Kingswood KT 20 6RP - Office-based during induction - agile working after 3 months

Working Pattern: Hybrid working 3 days in the office and 2 at home

Contract type: 12 month Fixed term contract

About the Office:

Based at the Kingswood Field office KT20 6RP (Tadworth), a 28-acre office campus site set in the Surrey countryside with Trail walks. You will enjoy a modern vibrant and friendly working environment. We have an onsite restaurant and café with a wide range of options available, and coffee shop. There is a state-of-the-art on-site onsite gym run by Nuffield, with classes on set days in the mornings, at lunch and after work hours.

We have a staff car park which includes electric charging points, an undercover and secure bike rack (useful if you’ve made the most of the Cycle-to-Work scheme), or if you will use public transport we have a private shuttle bus service that regularly runs between train station and the office at peak times.

About the role

An exciting opportunity has arisen for a number of Account Managers to join us to work within our Key Accounts Team. This role is directly responsible for the daily servicing and relationship management of either a large scale third party relationship (TPI) or several blue chip/Public Sector customers.

As the focal point of contact for your customers enquiries, ensuring they receive the expected high level of Customer Service the ideal candidate will be numerate and literate with excellent interpersonal and communication skills, both written and verbal. Day to day experience of excel is required.

The role includes ensuring your customers are provided with accurate invoices and reporting on a monthly basis in line with contractual requirements. You will need to proactively own and manage the resolution of all queries through investigation and liaison with other internal departments and third parties.

We have wide range of benefits and opportunities for career development including

• Contributory Pension of up to 15%
• Life Assurance
• Gym membership - Fully subsidized Corporate gym membership
• Private Healthcare
• Private DentalCare

Qualifications / experience required

• Excellent communication skills both written and verbal. Ability to communicate at all levels.
• Experience in managing relationships
• High level of accuracy / attention to detail
• Working knowledge of Microsoft packages such as Excel

Diversity and Inclusion

One of our values is respect for each other. Creating an inclusive environment in which everyone

can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.

This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer