Account Manager

BOSTER GROUP LIMITED; London; On-site; GBP 30,000 - 60,000; Full time

Job description

Role: Account Manager
Employer: Boster Group Limited
Location: London (SW3)
Position: Full Time (9.30am-6pm)
Salary: Commensurate with experience + benefits + discretionary bonus

About the Company

Founded in 2001, Boster Group is a leading independent consultancy specialising in the development of innovative partnerships between global corporations, cultural institutions, and social impact foundations. Through award-winning, bespoke partnerships spanning social justice, health and wellbeing, sustainability, thought leadership, client engagement, and the creative sector, Boster Group has overseen the transfer of more than $100 million to cultural and social impact partners and delivered measurable results to its clients around the world.

We are a trusted advisor to a range of high-profile clients and Fortune 500 companies, including Bank of America, Moët Hennessy, Meta, General Electric, Barclays, EY, Gap Inc., AMEX, Montblanc, Disney and Bacardi. Based in London, we operate and deliver projects globally leveraging our strategic excellence and unrivalled network. Boster Group shapes partnerships on the basis of shared values, untapped assets and complementary capabilities. Distinctly, Boster Group measures return on investment for its clients and is focused on the impact of the creative campaigns it develops.

We are a boutique firm; everyone at Boster Group is passionate and knowledgeable about the arts, culture and social impact. We are friendly and hard-working, with an open and collaborative culture that enables even our most recent hires to meet with, pitch to and interview some of the most senior executives in financial and professional services, luxury, retail and government. To support this, we foster a supportive and nurturing work environment with annual training budgets that allow our employees to continue their personal and professional development. We regularly enjoy cultural performances and events, team activities and opportunities to travel according to client needs - in recent years we have worked in cities including San Francisco, Los Angeles, Hong Kong, Beijing, Shanghai, Venice, Zurich, Paris and New York.

The opportunity

We are seeking an Account Manager to join our dynamic team. This is an exciting opportunity for someone with client management experience looking to take the next step in their strategy or marketing career within the context of the arts, culture, social impact and other purpose-driven sectors. You will work closely with senior team members and Boster Group’s Founder and CEO to manage and deliver high-quality client projects and partnerships in the cultural and luxury sectors, while also growing your strategic skillset.

Key Responsibilities

• Client Management: Manage day-to-day client relationships and output, ensuring excellent service delivery. Provide timely updates and regular communication to the client, across partners and to the wider Boster Group team, and develop bespoke solutions that align with client goals and priorities.
• Project Delivery: Oversee the planning and delivery of events, activations, and partnership-driven campaigns to the highest standard and on time.
• Research and Insight: Conduct thorough research into relevant client and partnership sectors. Stay abreast of industry trends, combining insights from diverse fields like environmentalism, social impact, and the arts to deliver well-rounded solutions across financial services, tech, media, luxury and consumer brands.
• Strategic Growth: Contribute to the development and refinement of client strategies based on your deep knowledge of their business and their spheres of partnership (such as the arts, culture, sport, education and/or social impact), helping to align commercial objectives with impactful initiatives.
• Business Development: Support the business development process by identifying opportunities, assisting with pitches, and developing client proposals. In close partnership with the CEO, assist in the management of the company’s extended network of key relationships. Collaboration: Work alongside the wider Boster team to support project ideation, content creation, and reporting. Assist in managing external third-party relationships, including partners and freelancers, and represent the company as required at industry events.
• Learning & Development: Actively engage in personal development, staying informed about relevant fields such as arts and culture, entertainment, ecology, education, and public policy, while contributing to Boster Group's ongoing learning culture.
• Travel and Engagement: In order to deliver the above, this role occasionally requires delivering work outside of core office hours, as well as travel in the UK and abroad.

Required Background and Experience

• Managing clients, partners, or stakeholders in a results-driven context, with the ability to cultivate positive relationships across sectors.
• Experience in strategic partnerships and/or sponsorships, especially within the context of the arts and culture, thought leadership or luxury brands.
• Specific experience in a consulting or agency environment, with a focus on delivering measurable outcomes on behalf of a client, is a plus.
• Exposure to financial services, tech and/or consumer brands - and a demonstrable interest in learning about those sectors - is essential.
• Demonstrable interest or experience in the arts and culture in either a paid or unpaid context, with a passion for translating this into meaningful partnerships.
• A passion for and knowledge of the arts is essential.
• Project management experience is desirable, with an interest in developing those skills further.
• Event and/or content marketing experience – such as copywriting, delivering branded activations, or supporting campaigns - is desirable, with an interest in developing those skills further.
• Education to degree level is essential; a post-graduate degree or further qualifications are an advantage.

Personal Skills and Characteristics

• An entrepreneurial self-starter with a strong desire to learn and grow within a strategic and creative consultancy environment.
• Strong interpersonal skills with the ability to engage confidently with clients, partners, and team members at all levels.
• A robust marketing skillset, with excellent research, written/verbal communication, and storytelling abilities.
• Highly organised, with the ability to manage multiple projects and deadlines effectively.
• Ability to balance commercial realities with purpose-driven outcomes for non-profit or social impact partners.
• A positive, can-do attitude and a passion for finding innovative solutions to complex challenges.
• Presentable and always professional.
• Driven, dynamic andcreative.
• An enthusiastic lifelong learner who actively cultivates new experiences, enjoys personal development and stays at the forefront of conversations in the business, arts and social impact worlds.
• Comfortable working as part of a boutique firm in a fast-paced environment.
• Warm, fun and charismatic personality with a strong team spirit.