Account Manager

Timely Recruit; London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking an Account Manager in Waste to manage client relationships and drive environmental improvements. The ideal candidate will have proven experience in client management and a passion for sustainability. Responsibilities include managing client accounts and developing waste strategies. This hybrid position offers a competitive salary and benefits including a car allowance and medical insurance.

Benefits

Pension

Private medical insurance

Life assurance

Cycle to work scheme

22 days annual leave (increasing by one day each year)

Additional day off for birthday or special event

Qualifications

• Proven experience in client relationship management role.
• Dynamic personality and excellent client focused communication.
• Strong communication, negotiation, and problem-solving skills.
• Ability to manage complex issues across multiple client accounts.
• Valid UK driving licence and willingness to travel across the UK.
• A passion for ESG, sustainability, and circular economy principles is highly desirable.

Responsibilities

• Manage 25–35 client accounts across the UK.
• Identify and implement initiatives that improve client waste performance.
• Conduct UK-wide site visits and manage service rollouts.
• Handle escalations and ensure timely resolution of service issues.
• Carry out monthly invoice reviews and performance reporting.
• Upsell value-added services to existing clients.

Skills

Client relationship management

Communication

Negotiation

Problem-solving

Time management

Tools

MS Excel

MS Word

MS Outlook

Job description

Job Description – Account Manager – Waste

Title: Account Manager – Waste

Location: Surrey, United Kingdom (Hybrid – 3 days office / 2 days WFH post-

probation)

Salary: £30,000 + £3,000 car allowance ( Depending on Experience)

Benefits:

- Pension

- Private medical insurance

- Life assurance

- Cycle to work scheme

- 22 days annual leave (increasing by one day each year to 25 days)

- An additional day off each year to celebrate your birthday or an alternative special

event.

The Role:

Our client is seeking a proactive and client-focused Waste Account Manager to join

our high-performing waste division. In this role, you’ll manage key client relationships

and help deliver measurable environmental improvements — including increased

recycling, landfill diversion, and cost reduction strategies. This is a hands-on role

ideal for someone passionate about sustainability and operational excellence.

Job Responsibilities:

• Manage 25–35 client accounts across the UK, focusing on exceptional customer

service and waste strategy delivery.

• Identify and implement initiatives that improve client waste performance and

reduce waste costs.

• Conduct UK-wide site visits, lead site mobilisations, and manage service

rollouts.

• Handle escalations, liaise with suppliers, and ensure timely resolution of service

issues.

• Carry out monthly invoice reviews and performance reporting.

• Upsell value-added services to existing clients.

• Contribute to internal waste strategy discussions and best practice sharing.

Professional and Personal Attributes:

• Proven experience in client relationship management role.

• Dynamic personality and excellent client focused communication.

• Strong communication, negotiation, and problem-solving skills.• Ability to manage complex issues across multiple client accounts.

• Proficiency in MS Excel, Word, Outlook, and reporting tools.

• Excellent time management, organisation, and ability to work independently.

• Valid UK driving licence and willingness to travel across the UK.

• A passion for ESG, sustainability, and circular economy principles is highly desirable

Job Info

Job Title:

Account Manager

Company:

Timely Recruit

Location:

Posted:

Aug 7th 2025

Closes:

Sep 7th 2025

Sector:

Customer Services

Contract:

Permanent

Hours:

Full Time

Welcome to Fresh Jobs the place to find the freshest job vacancies and career advice.