Account Manager

Eurofins USA Agroscience Services; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading forensic services provider in the UK is seeking an Account Manager to maintain and develop customer relationships at their Heathrow and/or Midlands sites. The ideal candidate will have a proven background in key account management within a B2B environment, strong sales growth track record, and excellent communication skills. This role offers a competitive salary and various benefits including flexible options and wellness programs.

Benefits

Flexible working options

Volunteering days

Holiday purchase/sale

Life assurance

Pension

Annual leave

Recognitions schemes

Tech schemes

Discounts

Learning support

Wellness programs

Health cash plan

Enhanced sick/maternity/paternity pay

Referral bonuses

Mental health support

Free parking

Qualifications

• Proven background in key account management within a B2B environment.
• Track record of sales growth and strong commercial acumen.
• Experience in workplace drug testing and procurement is desirable.

Responsibilities

• Liaise with customer key stakeholders to understand their requirements.
• Achieve sales targets for the division and company.
• Develop and implement sector sales strategies.
• Increase sales and profitability from existing and new accounts.
• Prepare complex commercial proposals in collaboration with operational teams.

Skills

Key account management

Sales growth

Communication skills

Presentation skills

Microsoft Office proficiency

CRM software proficiency

Education

Scientific background or education

Job description

Company Description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, an international life sciences company providing analytical testing services across multiple industries to make life and our environment safer, healthier, and more sustainable. Our laboratories work with major global companies to ensure product safety, authenticity, and accurate labeling. Eurofins is committed to societal health and safety, environmental protection, and promoting diversity, equity, and inclusion across its network.

Founded over 35 years ago in Nantes, France, Eurofins now employs 61,000 staff across approximately 900 laboratories in 61 countries. We offer over 200,000 analytical methods to evaluate biological substances and products. In 2022, Eurofins generated EUR 6.7 billion in revenue and has been one of Europe's top-performing stocks over the past two decades.

Job Description

We are recruiting an Account Manager to join our team at our Heathrow and/or Midlands sites. If you are passionate about a career in forensic testing and want to utilize your expertise, this is an excellent opportunity to join a well-established, market-leading company with over 30 years of experience serving police forces, commercial organizations, and public sector bodies in England and Wales.

As an Account Manager, you will be responsible for maintaining and developing customer relationships, driving sales growth, and supporting service evolution aligned with customer goals.

Key Responsibilities and Accountabilities

• Liaise directly with customer key stakeholders to understand and meet their requirements
• Achieve sales targets for the division and company
• Develop and implement sector sales strategies
• Increase sales and profitability from existing and new accounts
• Provide reporting and analysis
• Maintain accurate customer records
• Prepare complex commercial proposals in collaboration with operational teams
• Assist with operational delivery when needed

Qualifications

Ideal candidates will have a proven background in key account management within a B2B environment, a track record of sales growth, and strong commercial acumen. Excellent communication and presentation skills are essential, along with proficiency in Microsoft Office and CRM software. Experience in workplace drug testing and procurement is desirable but not essential. A scientific background or education is an advantage.

The right candidate will be motivated, enthusiastic, and customer-focused, with strategic thinking, ownership, and collaboration skills. Willingness to travel is required. Integrity and a team-oriented mindset are fundamental to our culture at EFS.

Additional Information

Security clearance is required for this role, which involves a minimum of five years continuous UK residency. Clearance is conducted by a third-party vetting process; criminal convictions may affect eligibility. More info can be found at this link. Successful applicants will also undergo drug and alcohol testing prior to employment.

We offer a competitive salary and benefits, including flexible options such as cycle-to-work, volunteering days, holiday purchase/sale, life assurance, pension, annual leave, recognition schemes, tech schemes, discounts, learning support, wellness programs, health cash plan, enhanced sick/maternity/paternity pay, referral bonuses, mental health support, and free parking.

Important Note

Due to the sensitive nature of our work, employees at EFS Midlands or those who will attend must disclose any contact with firearms or ammunition, including clay pigeon shooting or cartridge-based tools, as precautions are required for entry. Please provide this information in your application.