Account Manager

PingPong Digital; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading digital marketing agency in London seeks a proactive Account Manager to oversee client communications and lead projects. The ideal candidate will have a strong background in digital marketing, proficiency in Chinese social media, and a proven ability to build client relationships. This role offers a competitive salary in a supportive and vibrant work environment, with opportunities for professional growth and flexible working arrangements.

Benefits

Competitive salary

Flexible working arrangements

Options for career progression

Friendly and supportive work environment

Qualifications

• Minimum 3 years in a client-facing role related to digital marketing or advertising.
• Hands-on experience managing advertising campaigns.
• Proficiency in Chinese social media platforms, especially WeChat.
• Advanced reading/writing in Simplified Chinese.

Responsibilities

• Manage a portfolio of client accounts and oversee all related activities.
• Lead advertising and marketing project planning, execution, and review.
• Act as the point of contact for clients, providing updates and feedback.

Skills

Leadership

Communication

Negotiation

Organisational skills

Analytical skills

Creativity

Job description

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Location: London/Birmingham

Start Date: ASAP

Contract: Permanent, Full-Time

We are seeking a proactive and detail-driven Account Manager to join our growing team. You will play a critical role in managing day-to-day client communications, driving project delivery, and ensuring our marketing and advertising campaigns meet high standards of performance and creativity.

Key Responsibilities:

Your core duties will include, but are not limited to:

• Managing a portfolio of client accounts and overseeing all related activities.
• Leading the planning, execution, and review of advertising and marketing projects.
• Acting as the day-to-day point of contact for clients, providing updates and gathering feedback.
• Conducting regular client meetings to review performance and project status.
• Building and maintaining strong, long-term relationships with new and existing clients.
• Assisting with new business pitches and contributing to proposal development.
• Supporting and training junior account executives as needed.

Requirements

To be considered for this position, you should have:

• A minimum of 3 years of experience in a similar client-facing role, ideally within a digital marketing or advertising agency.
• Hands-on experience managing advertising campaigns.
• Proficiency in Chinese social media platforms, particularly WeChat and Rednote.
• The ability to read and write Simplified Chinese to an advanced level.

Key Skills and Competencies:

• Strong leadership and communication skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent negotiation and deal-closing abilities.
• High level of accuracy, organisational and analytical skills.
• Solid understanding of both print and digital advertising.
• A proactive, creative, and commercially aware mindset.

Benefits

We are an award-winning full-service Chinese digital marketing agency with offices in the UK (London and Birmingham) , China (Shanghai) and US (NYC) . We work with brands on their Chinese digital marketing activation (social media, strategy, creative, web, paid media, PR) to build better awareness and engagement in a competitive Chinese marketplace to scale and succeed. We have a friendly, warm, supportive and inviting office that is very young and passionate about what we do! We also think it's important to have fun at work, so we want new team members who enjoy working in a friendly, collaborative environment.

We are offering:

• Competitive salary
• Flexible working arrangements
• Options for career progression
• A friendly and supportive work environment

Ready to Join Us?

If you are looking for a role where your contributions matter and you can grow professionally, apply now! We're excited to welcome a new member to our team who shares our commitment to excellence and innovation.