Account Manager

Eurofins USA; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading forensic services company in London is looking for an Account Manager. The role involves maintaining customer relationships and achieving sales targets. Candidates should have a background in Key Account Management and excellent communication skills. Security clearance is required due to the sensitive nature of the work. Competitive salary and benefits include a pension plan, life assurance, and employee wellness programs.

Benefits

Life Assurance (3 times annual salary)

Scottish Widows Company Pension Plan

25 days annual leave plus bank holidays

Discount vouchers on employee wellness hub

Employee Assistance Programme

Free on-site car parking

Qualifications

• Proven background in Key Account Management within a B2B environment.
• Demonstrable track record of sales growth and commercial acumen.
• Willingness to travel is essential.

Responsibilities

• Liaise with customer Key Stakeholders to understand requirements.
• Achieve divisional and company sales targets.
• Develop and drive sector sales strategies.

Skills

Key Account Management

Sales Growth

Communication Skills

Presentation Skills

Microsoft Office

CRM Software Proficiency

Education

Background in Scientific Products

Job description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe.We are part of Eurofins Scientific, which is an international life sciences company,providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on and forensics. Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2022, Eurofins generated total revenues of EUR 6.7 billion and has been among the best performing stocks in Europe over the past 20 years.

Job Description

We are currently recruiting for Account Manager to join our fantastic team at our site based in Heathrow and/or Midlands. If you are passionate about a rewarding career in Forensic testing and want to use your expertise to its full potential, then this is a great opportunity to join a well-established and successful market leading company with over 30 years’ experience in providing Forensic Services to the Police forces of England and Wales, as well as other commercial organisations and public sector bodies.

This is a truly exciting time to begin or continue your career with our first-class business, as an Account Manager you will be responsible for maintaining and developing customer relationships, growing sales, and supporting the evolution of services in line with customer ambitions.

Key Responsibilities and Accountabilities

• Liaise directly with customer Key Stakeholders to understand and deliver the customer requirements
• Achieve divisional and company sales targets
• Develop and drive sector sales strategies
• Increase sales/profitability from existing and new accounts
• Provide reporting and analysis
• Maintain accurate customer records
• Prepare complex commercial proposals in liaison with operational colleagues
• Assist with Operational delivery when required.

Qualifications

We are looking for someone with a proven background in Key Account Management within a B2B environment, combined with a demonstrable track record of sales growth and commercial acumen. The ideal candidate will possess excellent communication and presentation skills, a solid understanding of selling scientific products and services, and be proficient in Microsoft Office and CRM software. While experience in workplace drug testing and commercial procurement is desirable, it’s not essential. A scientific background or education would also be an advantage.

The right candidate will be highly motivated, enthusiastic, and driven to exceed customer expectations. They will be a strategic thinker who takes ownership, promotes the voice of the customer, and fosters a positive culture through collaboration and strong interpersonal skills. A willingness to travel is essential, and a team-oriented mindset with integrity and a customer-focused attitude sits at the heart of everything we do at EFS.

Additional Information

Due to the highly sensitive nature of the work, applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC), as such any criminal convictions may prevent you from gaining security clearance. Further information on the security clearance process and requirement can be found at https://www.warwickshire.police.uk/police-forces/warwickshire-police/areas/warwickshire-police/about-us/about-us/police-national-vetting-service/ . In addition, all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment.

In return for your hard work and loyal service, we will offer you a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, volunteering days, buy and sell holiday. In addition, we also offer the following:

• Life Assurance (3 times annual salary)
• Scottish Widows Company Pension Plan
• 25 days annual leave plus bank holidays (increasing to a maximum of 30 days)
• Employee length of service awards and yearly recognition schemes, celebrating work anniversaries here at EFS.
• Discount vouchers and flexi reward points on our employee wellness hub
• Everyone who joins EFS will have access to Perkbox allowing you to save money all year round on a wide range of perks such as supermarket savings, days out or your daily coffee
• Learning and study support
• Employee Assistance Programme
• Enhanced company sick, maternity and paternity pay scheme
• Refer a friend scheme
• Subscription to mental health support and wellbeing
• Free on-site car parking

Due to the nature of the work we undertake on our EFS Midlands site, for employees based at EFS Midlands or likely to attend EFS Midlands as part of their role you must inform us if you come into contact with any firearms or ammunition through work or any other reason as there will be precautions you will need to take in order to enter the premises.This also applies to persons involved in clay pigeon shooting, and those who regularly use any cartridge-based tools such as nail/stud guns. Please provide details on your application.