Account Manager

Eurofins; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading forensic services provider in London is seeking an experienced Account Manager to maintain and develop customer relationships. The role requires proven experience in B2B account management and a track record of sales growth. The ideal candidate will have strong communication skills and a strategic mindset. This opportunity offers a competitive salary and numerous benefits, including a pension scheme and annual leave.

Benefits

Life Assurance (3x salary)

Scottish Widows Pension

25-30 days annual leave

Employee tech scheme

Learning support

Mental health support

Free on-site parking

Qualifications

• Proven experience in key account management within a B2B environment.
• Track record of sales growth and commercial acumen.
• Motivated, enthusiastic, strategic, and customer-focused.

Responsibilities

• Liaise with customer key stakeholders to understand and meet their requirements.
• Achieve sales targets at divisional and company levels.
• Develop and implement sector sales strategies.

Skills

Key account management

Sales growth

Communication skills

Presentation skills

Microsoft Office proficiency

CRM software proficiency

Education

Scientific background or education

Job description

Company Description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, an international life sciences company providing a range of analytical testing services across multiple industries to make life and our environment safer, healthier, and more sustainable. Our laboratories work with major companies worldwide to ensure product safety, authenticity, and accurate labelling. Eurofins is committed to societal health and safety, environmental protection, and promoting diversity, equity, and inclusion.

Founded over 35 years ago in Nantes, France, Eurofins has expanded to 61,000 staff across approximately 900 laboratories in 61 countries. We offer over 200,000 analytical methods to assess the safety, authenticity, and quality of biological substances and products. In 2022, Eurofins reported revenues of EUR 6.7 billion and has been a top-performing stock in Europe for two decades.

Job Description

We are recruiting for an Account Manager to join our team at our Heathrow and/or Midlands sites. If you are passionate about a rewarding career in forensic testing and want to utilize your expertise, this is an excellent opportunity to join a well-established, successful company with over 30 years of experience in providing forensic services to police forces, commercial organizations, and public sector bodies.

This role involves maintaining and developing customer relationships, growing sales, and supporting service evolution aligned with customer goals.

Key Responsibilities and Accountabilities

• Liaise with customer key stakeholders to understand and meet their requirements
• Achieve sales targets at divisional and company levels
• Develop and implement sector sales strategies
• Increase sales and profitability from existing and new accounts
• Provide reports and analysis
• Maintain accurate customer records
• Prepare complex commercial proposals in collaboration with operational teams
• Assist with operational delivery when needed

Qualifications

Applicants should have proven experience in key account management within a B2B environment, with a track record of sales growth and commercial acumen. Excellent communication and presentation skills are essential, along with proficiency in Microsoft Office and CRM software. Experience in workplace drug testing and procurement is desirable but not essential. A scientific background or education is advantageous.

The ideal candidate will be motivated, enthusiastic, strategic, and customer-focused, with strong interpersonal skills. Willingness to travel is required. A team-oriented approach, integrity, and a proactive attitude are vital.

Additional Information

Due to the sensitive nature of our work, security clearance is required. Applicants must have five years of continuous UK residency. Clearance involves police vetting standards (NPPV/3 and SC). Further details can be found at this link. All successful applicants will undergo drug and alcohol testing prior to employment.

We offer a competitive salary and benefits, including:

• Life Assurance (3x salary)
• Scottish Widows Pension
• 25-30 days annual leave
• Recognition schemes
• Employee tech scheme
• Discount vouchers and wellness rewards
• Perkbox access
• Learning support
• Employee Assistance Programme
• Health Cash Plan
• Sick, maternity, paternity pay schemes
• Refer a friend scheme
• Mental health support
• Free on-site parking

Important: For Midlands-based employees or those attending Midlands, please disclose any contact with firearms or ammunition, including clay pigeon shooting or cartridge-based tools, as precautions are required to access the premises.