Account Manager

The Home Agency; Leeds, Winchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading agency is seeking an Account Manager to join their team in Leeds. You'll manage client relationships and oversee projects to deliver outstanding brand experiences. We're looking for a strategist with strong problem-solving skills and a keen attention to detail to thrive in a dynamic environment.

Benefits

Hybrid working policy

Career development opportunities

Healthcare Cash Plan

Cycle to work scheme

Employee discounts

Christmas Closure

Coaching Access

Qualifications

• Experience in client account management is essential.
• Ability to develop market insights for project planning.
• Excellent communication and organizational skills.

Responsibilities

• Manage day-to-day client accounts ensuring exceptional service.
• Develop and maintain strong relationships with clients.
• Oversee project timelines and budget management.

Skills

Client Relationship Management

Strategic Thinking

Problem Solving

Attention to Detail

Adaptability

Job description

IMA Life

• Hybrid and flexible working policy
• Career development opportunities with dedicated L&D budget
• Competitive salary
• Member of the Institute of Practitioners for Advertising
• Healthcare Cash Plan
• Christmas Closure
• A working environment that champions ED&I
• Disability Confident Accredited employer
• Careers after Babies partner and Menopause Workplace Pledge employer
• Access to Coaching
• Cycle to work scheme
• Employee discounts e.g. gym memberships
• Global office locations
• Vibrant agency environment with regular social and wellbeing activities
• Internal employee forum

About the team

Client Service is the art of forming, building, and growing successful relationships with clients.

Our vision is to create unforgettable brand experiences through the limitless power of retail, and world-class client relationships are fundamental to this. Proactivity, collaboration, and adaptability are crucial to moving with the fast-paced and ever-evolving retail landscape in which we work.

Great work wins business. Great relationships keep it.

Summary of the role

As an Account Manager at IMA, you will play a key role in delivering world-class brand experiences for our global partners, across international markets. You’ll be responsible for managing client projects and overseeing the day-to-day running of accounts, always ensuring a seamless and exceptional client experience.

Working closely with internal teams and external partners, you’ll drive projects forward—from handling complex timelines and approvals to swiftly problem-solving last-minute challenges. In this fast-paced, dynamic environment, your agility, attention to detail, and strategic thinking will be essential. You'll ensure brand consistency is maintained across campaigns while tailoring to local market trends and behaviours, ensuring impactful and effective global campaigns.

Some responsibilities of the Account Manager role will include

• Build and develop good relationships with clients and wider stakeholders, acting as the primary day-to-day contact.
• Understand client’s objectives and challenges and develop market insight to support planning and creative processes.
• Ensure an appropriate level of senior strategic or creative input, both in projects and at meetings.
• Responsible for successful interpretation of client briefs into creative outputs and presenting them for senior sign-off.
• Management of work in progress and status reports internally and externally.
• Manage budgets and client billing, proactively reporting account SWOTs to line managers monthly and ongoing.

Interested in joining us as our new Account Manager? Great, get in touch and apply today.

Please note that we do not hire through recruitment agencies. If you'd like to be considered, please apply directly as we want to hear from you!

#LI-Hybrid

IMA actively encourages applications from disabled people and will provide any reasonable adjustments required for your interview process.