Account Manager

Engage Interactive; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant agency as an Account Manager in Leeds, where you'll foster lasting client relationships and lead strategic digital initiatives. Engage offers a flexible working environment and an array of benefits designed to support your personal and professional growth. If you have agency experience and a passion for client success, this opportunity is tailored for you.

Benefits

25 days holiday + bank holidays

Company Performance linked bonus scheme

5% matched company pension scheme

Access to financial coach

Promotes work-life balance

Access to mental health support

Free on-site gym

Structured personal development

Award-winning office design

Birthday off

Qualifications

• 2-3 years of experience in an agency context.
• Demonstrated ability in maintaining client relationships.
• Active involvement in digital strategy planning.

Responsibilities

• Oversee the relationship with clients to ensure satisfaction and retention.
• Plan and execute digital strategies to improve client performance.
• Coordinate internal resources to align with client expectations.

Skills

Client Relationship Management

Digital Strategy Planning

Communication

Problem Solving

Agency Experience

Job description

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£25,000 - £35,000 depending on skills and experience

We independently benchmark salaries for all roles every two years, so when you work at Engage you can be confident you’re fairly rewarded for your talent and experience when compared against the rest of the industry.

Hours and location

This is a full-time role based in Leeds, UK . We offer hybrid working and flexible hours to everyone in the team, but this is not a fully remote opportunity and we require you to be in the office for at least 3 days a week.

Benefits package

As part of our commitment to making Engage a great place to work, we’ve built a comprehensive benefits package that fuels our thriving culture and delivers an exceptional, well-rounded employee experience. Some of our most popular perks are:

• 25 days holiday + bank holidays (rising after 5 years)
  
• Company Performance linked bonus scheme (this is depending on the business’ performance and is not a contractual benefit)
• 5% matched company pension scheme
• Access to your own financial coach
• A company culture that promotes work-life balance
• Access to mental health support
• Free on-site gym
• Structured personal development and progression facilitated by our People Development and Culture Team
• Hybrid working approach
• An award-winning office designed for hybrid working
• Your birthday off
• Regular socials, epic Summer parties and more…

What we’re looking for

Account Managers are responsible for owning the relationship with their clients; making them love us and stay with us forever. To ensure that Engage is delivering the best work possible they will actively plan digital strategies to grow our client’s performance, increase their investment and ensure that they have an exceptional experience working with us.

You’ll be:

• In control - All in all, keeping on top of your accounts. Making sure that they’re run smoothly and efficiently, that proposals and reports are completed on time and things land on time and on budget
• A partner to your clients - What’s going on in their world? Their business? What are their priorities and what support do they need?
• Energetic - With a contagiously positive attitude, you lead by example, and cherish the opportunity to speak with clients, helping them achieve their goals
• Forward thinking - Ensuring clients know what Engage is doing for them in the weeks, months and even years ahead
• Open and trustworthy - To be the first to know if there’s something we could be doing better, or if changes are afoot in the client’s team!

We are ideally looking for someone with web experience, who has worked within an agency for 2-3 years.