Account Manager

UBT; Leeds; On-site; GBP 40,000 - 45,000; Full time

Job description

We are recruiting on behalf of our client for an experienced Account Manager to join a fast-paced and dynamic sales team based in Horsforth, Leeds. This is an exciting opportunity to play a key role in customer account management, driving sales growth, and delivering exceptional customer service.

About the Role:
As an Account Manager, you will be the primary internal sales contact for customers in your designated region. Your focus will be on managing existing client relationships, proactively engaging with customers, and identifying opportunities to maximise sales. You'll use sales data to monitor customer activity, follow up on quotes, and ensure a seamless customer experience.

Key Responsibilities:

1. Manage and develop relationships with existing customers.
2. Provide a world-class customer experience at every touchpoint.
3. Handle inbound sales enquiries and maximise opportunities.
4. Conduct 42 proactive outbound calls per day to engage customers.
5. Follow up on quotes, ensuring conversion and upselling opportunities.
6. Use sales reports (Gap Matrix & Drop-Off Reports) to identify revenue opportunities.
7. Schedule and coordinate meetings for Business Development Managers (BDMs).
8. Keep CRM and internal sales systems up to date with accurate information.
9. Conduct telemarketing activities and qualify leads from inbound enquiries.

Requirements:
What We're Looking For:

1. Proven experience in an Account Management or Sales role.
2. Strong communication and relationship-building skills.
3. Results-driven mindset with a focus on achieving sales targets.
4. Proactive and organised approach to customer engagement.
5. Ability to manage multiple tasks in a fast-paced environment.
6. A team player who is loyal, reliable, and honest.

Benefits:

1. Salary- £40,000- £45,000 basic
2. Commission
3. Free breakfast (Mon-Fri)
4. Birthday holiday
5. Family-owned company culture that cares about you and the customers.
6. Supportive Team Culture: Work alongside a team that values loyalty, punctuality, and collaboration, and where your contributions are recognised.
7. Career Growth: Grow in a business that provides both internal and external training to help you develop and progress.

IND25