Account Manager

WorkNest; Leeds; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A fast-growing security provider in Leeds is looking for an Account Manager to enhance client relationships and drive business growth. The ideal candidate will have significant B2B sales experience and a strong client-focused attitude. Responsibilities include managing existing accounts and identifying new business opportunities. The position can be hybrid or fully remote within the UK, offering a positive and inclusive work environment with additional benefits.

Benefits

Uncapped commission scheme

Positive and inclusive working environment

Additional benefits and rewards

Qualifications

• Previous experience in a B2B Sales or Account Management role is essential.
• Minimum of three years sales experience, ideally in an IT or Cyber Security environment.
• Excellent verbal and written communication skills.

Responsibilities

• Manage existing accounts to ensure retention and best-in-class client experience.
• Identify and secure new business from existing clients.
• Maintain regular contact with key account stakeholders.

Skills

B2B sales experience

Strong communication skills

Self-starter

Customer-centric approach

Microsoft Office proficiency

Organizational skills

Emotional intelligence

Tools

CRM software experience

Job description

Pentest People are the fastest-growing independent security provider in the United Kingdom, based in Leeds city centre, focussing on bringing the benefits of Penetration Testing as a Service (PTaaS) to all its clients. Our specialised team of security consultants hold industry qualifications and combine many years of experience working at the highest level across all industry sectors.

With a focus on maintaining, growing and retaining accounts, the Account Manager will work closely across both internal-facing and client teams to ensure accounts are pro-actively managed and that cross and up-sell opportunities are maximised. Within the role, the Account Manager will need to build strong relationships with client stakeholders, and we are looking for someone who is able to deliver excellent client service whilst being able to identify and close new opportunities within the account.

Previous B2B sales experience is essential along with determination, motivation and a positive attitude! You will be joining a rapidly growing team, who are continually striving to out-perform their previous achievements. In this role you will need a flexible approach and be comfortable in the knowledge that the responsibilities of this will evolve as the company continues to grow and expand the services it provides.

Applicants should be determined, confident and engaging as well as highly motivated to maximise their earnings through our generous uncapped commission scheme. We have a positive and inclusive working environment and offer several additional benefits and rewards.

Responsibilities

• Manage existing Pentest People accounts providing a best-in-class client experience to ensure retention.
• Identify, win and secure new business from existing clients through consultative methods and proposing new value-add services.
• Maintain regular contact with key account stakeholders.
• Ensure all account activity, including pipeline opportunities, are recorded and kept up to date within our CRM system.
• Act as a trusted advisor to clients and keep abreast of technical and industry information.
• Provide feedback to sales management on account performance, sales intelligence and objection handling.
• Any other appropriate job duties in line with the associated skill and experience of the post holder.

Skills and experience required

• Previous experience in a B2B (Business-to-Business) Sales or Account Management role is essential with a track record of achieving sales targets.
• Ability to communicate clearly and concisely whilst building rapport and trust with Account stakeholders.
• Ability to learn new technology and demo products to prospective customers
• Minimum of three years sales experience, ideally in an IT or Cyber Security environment
• Customer-centric approach to sales; understanding their needs and drivers with the ability to handle objections and remove barriers.
• Self-starter, self-motivated and could work autonomously when required
• Ability to present in a professional and engaging manner.
• Positive and engaging telephone manner.
• Strong Microsoft Office skills with experience of using a CRM
• Team player willing to go above and beyond to help shape our rapidly growing company
• Excellent organisational and time management skills, with the ability to multi-task
• Excellent verbal and written communication skills
• Professionalism and high attention to detail

Personal Attributes

• Ability to remain calm under pressure and meetdeadlines
• Strong organisational skills with a high attention todetail
• Strong emotional intelligence & ability to adapt to differing stakeholder levels
• Ability to prioritise and handle multiple tasks at any giventime
• Pro-active and enthusiastic with a can-doattitude
• Excellent verbal and written communication skills
• Good commercialacumen
• Ability to work on own initiative as well as being a team player

For this role, we’re unfortunately unable to provide sponsorship, so applicants will need to already be based in the UK. While the position is advertised as hybrid, we’re happy to offer a fully remote setup within the UK for the right candidate.

We understand that job descriptions offer only a glimpse of the role. For more details, please feel free to reach out or apply, and we will be happy to provide additional information. Pentest People is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.