Account Manager

Get Recruited (UK) Ltd; Lancashire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing technology company in the UK is seeking an experienced Account Manager to take ownership of a portfolio of established clients. This role involves ensuring clients receive exceptional service while identifying upselling opportunities. You will work closely with internal teams to deliver service excellence and meet revenue targets. The ideal candidate should have a strong background in sales, excellent communication skills, and the ability to manage multiple priorities effectively.

Qualifications

• Experience in an Account Manager or similar role is required.
• Strong verbal and written communication skills are essential.
• Proven ability in sales, upselling, or revenue-focused account management is necessary.

Responsibilities

• Act as the main point of contact for a designated portfolio of clients.
• Identify opportunities for upselling and cross-selling.
• Work towards annual sales and revenue targets.

Skills

Sales and revenue growth

Client relationship management

Strong communication skills

Problem-solving

Organizational skills

Cross-functional collaboration

Job description

ACCOUNT MANAGER

KIRKHAM

SALARY CIRCA 30K + BONUS

Overview

Are you an experienced Account Manager looking to take ownership of a portfolio of established clients? Do you thrive in a customer‑focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you.

Company

We are working with a growing technology business that provides Software & ERP solutions and is now seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value.

The Role

As an Account Manager, you will act as the primary point of contact for your assigned customers, ensuring their needs are met and that they gain maximum value from the services provided. You'll nurture long‑term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience. A core part of this role involves identifying upsell and cross‑sell opportunities within existing accounts, preparing proposals, and securing additional business to meet annual revenue targets. This position suits someone highly organised, confident in communication, commercially aware, and passionate about delivering best‑in‑class customer service.

Key Responsibilities

• Client Relationship Management
• Act as the main point of contact for a designated portfolio of clients
• Build and maintain strong, long‑term relationships
• Respond promptly and professionally to client queries and concerns
• Sales & Revenue Growth
• Identify opportunities for upselling and cross‑selling
• Work towards annual sales and revenue targets
• Prepare and present tailored proposals, handling negotiations to secure agreements
• Service Delivery Coordination
• Ensure smooth delivery of services by collaborating with internal operations, support, and product teams
• Monitor service levels and address issues proactively
• Keep clients updated on service enhancements and product developments
• Internal Collaboration
• Work closely with cross‑functional teams to align on service delivery
• Share client feedback to support continuous improvement
• Act as a liaison between clients and internal departments to ensure seamless communication
• Track KPIs relating to account performance, customer satisfaction, and service delivery

Skills & Experience Required

• Experience in an Account Manager, Client Success, Customer Success, Client Account Manager, Customer Account Manager, Key Account Manager or similar role
• Strong verbal and written communication skills
• Proven ability in sales, upselling, or revenue‑focused account management
• Excellent relationship‑building skills
• Confident problem solver with a customer‑first approach
• Highly organised, able to manage multiple priorities
• Comfortable working cross‑functionally with varied internal teams

Additional Information

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.