Account Manager

Kerridge Commercial Systems; Hungerford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global tech solutions company is seeking an Account Manager to strategically manage UK-based accounts. Responsibilities include meeting sales targets, maintaining customer relationships, and reporting on account activity. The ideal candidate possesses strong commercial awareness, experience in software sales, and excellent relationship-building skills. This position supports a hybrid working model that balances office and remote work.

Qualifications

• Ability to build effective relationships at all levels.
• Proactive and motivated with independent work abilities.
• A valid driving licence and a suitable car for business use are essential.

Responsibilities

• Liaise with stakeholders to manage UK-based accounts.
• Deliver agreed annual sales targets for the account base.
• Report and forecast activities and opportunities via CRM.

Skills

Strong commercial awareness

Experience in software solution sales

Excellent technical understanding

Success in a similar role

Knowledge of KCS applications

Understanding of the Distribution sector

Job description

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"At Klipboardwe've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

As Account Manager, you will liaise with internal and external stakeholders to strategically manage a number of Accounts based in the UK, as part of the UKI Account Management Sales Team

Key Responsibilities:

• It is expected that, as a minimum, you will deliver the agreed annual sales target for your UK Account Base
• You will be responsible for building and managing relationships with KCS’ customers in the UK and Ireland
• You will keep customers up to date with new product releases and system enhancements, ensuring they get the most from our growing number of products and services
• On a monthly basis, you will report and forecast via the CRM the activity and opportunity that exists within your accounts
• You will endeavour to build relationships at all levels within the accounts and across any parent/sister companies. This includes Board, Executive and C-level contacts
• It is expected that much of your time will be spent at your customers’ premises, as well as in one of the KCS offices
• This role will involve liaising internally and externally to manage specific customers and influence solutions
• Identification and closure of sales opportunities within these accounts
• Achievement Orientation
• Customer Focus
• Communication
• Planning

Skills, Knowledge and Experience:

• Strong commercial awareness in all areas
• Experience of working in sales within a software solution sales environment
• Excellent technical understanding from an application and technology perspective
• Demonstrate success in a similar role
• Knowledge of KCS applications in the Distribution sector
• Knowledge of the general Distribution sector
• Appreciation for all products and services within the KCS offering

Personal Skills Required

• Ability to build effective relationships at all levels
• Commercially aware
• Proactive
• Motivated
• Ability to accomplish a task and problem solve
• Ability to work independently

Special Conditions

A valid driving licence is essential

A suitable car for business use is essential

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes