Account Manager

TN United Kingdom; Hungerford; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to join their innovative team. This role offers a unique opportunity to engage with clients across the UK, fostering relationships and driving sales in a flexible hybrid work environment. You will be responsible for managing key accounts, ensuring customer satisfaction, and contributing to the growth of the company's market presence. With a focus on collaboration and communication, this position is perfect for someone who thrives in a fast-paced setting and is passionate about delivering exceptional service. If you're ready to take the next step in your career, this opportunity is for you.

Qualifications

• Strong commercial awareness and experience in software sales.
• Ability to build relationships at all levels within accounts.

Responsibilities

• Manage and grow accounts in the UK, achieving sales targets.
• Build relationships with customers and keep them informed about products.

Skills

Commercial Awareness

Sales Experience

Technical Understanding

Relationship Building

Problem Solving

Job description

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"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Kerridge Commercial Systems is a market leader in the development and provision of trading, financial and manufacturing software environments for specialist Distribution, Automotive, Merchant, Retail and Manufacturing industry sectors, addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' premises and warehouses.

As Account Manager, you will liaise with internal and external stakeholders to strategically manage a number of Accounts based in the UK, as part of the UKI Account Management Sales Team

Key Responsibilities:

• It is expected that, as a minimum, you will deliver the agreed annual sales target for your UK Account Base
• You will be responsible for building and managing relationships with KCS’ customers in the UK and Ireland
• You will keep customers up to date with new product releases and system enhancements, ensuring they get the most from our growing number of products and services
• On a monthly basis, you will report and forecast via the CRM the activity and opportunity that exists within your accounts
• You will endeavour to build relationships at all levels within the accounts and across any parent/sister companies. This includes Board, Executive and C-level contacts
• It is expected that much of your time will be spent at your customers’ premises, as well as in one of the KCS offices
• This role will involve liaising internally and externally to manage specific customers and influence solutions
• Identification and closure of sales opportunities within these accounts

(Please detail 3 min or 6 max competencies. These will be used in the appraisal forms)

• Achievement Orientation
• Customer Focus
• Communication
• Planning

Skills, Knowledge and Experience :

• Strong commercial awareness in all areas
• Experience of working in sales within a software solution sales environment
• Excellent technical understanding from an application and technology perspective
• Demonstrate success in a similar role
• Knowledge of KCS applications in the Distribution sector
• Knowledge of the general Distribution sector
• Appreciation for all products and services within the KCS offering

Personal Skills Required

(Soft skills such as communication, presentation, personal attributes.)

• Ability to build effective relationships at all levels
• Commercially aware
• Proactive
• Motivated
• Ability to accomplish a task and problem solve
• Ability to work independently

Special Conditions

• A valid driving licence is essential
• A suitable car for business use is essential

Company Info

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.

If this role is of interest to you please apply online.

Health and Safety

The Health and Safety at Work Act 1974 puts a legal obligation on KCS as an employer to ensure, so far as is reasonably practicable, the health, safety and welfare of its employees at work.

Employees also have a duty to take reasonable care for their own health and safety and of others who could be affected by their actions. Understanding the safety policies and co-operating with the arrangements that are in place is therefore an essential part of your employment.

To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes.