Account Manager

JR United Kingdom; Haughton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales in the construction sector. This role emphasizes meaningful interactions and a consultative approach to meet customer needs, improving productivity and safety. You will manage your sales area strategically, utilizing tools like Salesforce to optimize operations. Join a passionate team that values growth and offers extensive training, generous benefits, and exciting incentives for top performers. This is a fantastic opportunity to develop your career in a supportive and inclusive environment.

Benefits

Extensive onboarding & training

Incentives for top performers

33.5 days’ holiday

Private healthcare

Company vehicle

Life insurance

Wellbeing support

6% pension contribution

Laptop and mobile phone

Reward for referrals

Qualifications

• Experience in customer-facing roles with a solution-oriented mindset.
• Ability to build relationships and uncover new business leads.

Responsibilities

• Visit customers in the field to understand their needs and tailor solutions.
• Demonstrate innovative products and software to customers on-site.

Skills

Customer-facing/sales experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Education

Full manual UK driving license

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but you can expect to:

1. Visit sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrate our innovative products and state-of-the-art software to customers on-site.
3. Further develop ‘focus’ customers by building relationships and uncovering new business leads.
4. Manage your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.

WHAT DO WE OFFER?

At Hilti, you are part of a passionate and inclusive global team with a caring, performance-driven culture. We support your growth with:

• Extensive onboarding & training, plus companywide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
• Company vehicle and fuel/charging card, laptop, and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Qualities and skills include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide tailored solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to meet all customer levels.
• Drive, motivation, curiosity, and excellent organizational skills.
• Essential: Full manual UK driving license; points disclosure if applicable.

WHO SHOULD APPLY?

We welcome candidates with diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply only for roles suited to your skills. The application process includes uploading your CV, answering short questions, an online assessment, and a pre-recorded video interview. Final stages involve interviews with a Regional Manager and a Sales Director, with expenses paid for travel. If no current roles fit, we keep you in our talent pool for future opportunities. Hilti is an equal opportunity employer valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.