Account Manager

ABB Schweiz AG; Greater London, Milton Keynes; Remote; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where you will play a pivotal role in driving sales and enhancing customer satisfaction. In this home-based position, you will develop and implement strategies to grow market share while building strong relationships with clients. Your expertise in sales and communication will help you navigate customer needs and deliver tailored solutions. This role offers the chance to contribute to a diverse and inclusive environment while achieving personal and business targets. Embrace the opportunity to make a meaningful impact with innovative solutions and a collaborative team.

Qualifications

• 3+ years of sales experience with a proven track record.
• Excellent communication skills and a team player.

Responsibilities

• Develop and manage account strategy for growth and customer satisfaction.
• Negotiate pricing and specifications to maximize margins.

Skills

Sales Experience

Communication Skills

Customer Relationship Management

Tools

SalesForce

Job description

Account Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Sales Manager R&A

Your role and responsibilities

Develop, implement, and manage the account strategy focused on share of wallet growth, profitability, and customer satisfaction. Coordinate sales activities, monitor current projects, and resolve specific customer issues. This role supports ABB's Business Line Industry sales strategy to enhance market penetration and growth. Responsibilities include developing and executing customer strategies aligned with local/global goals to ensure high customer satisfaction and growth. This is a UK & Ireland based, home-based role.

Key duties include:

1. Selling products/solutions/services to meet volume, mix, and profitability targets, primarily supporting ABB Robotics sales in the UK, focusing on end users and developing new and existing customers.
2. Negotiating on specifications and pricing with customers to maximize margins, preparing quotes, and updating CRM (SalesForce) with opportunity details and visit reports.
3. Contributing to sales strategy development through current and long-term customer plans.
4. Setting and tracking sales targets for the account, ensuring achievement through structured follow-up.
5. Understanding customer needs and communicating how ABB’s solutions can meet those needs.
6. Monitoring client financial status, reporting risks, and managing contract and pricing risks across customers, channels, and segments.
7. Working towards personal and business targets set annually, contributing to team goals, and embodying ABB's 4Cs: Collaboration, Curiosity, Courage, and Care.
8. Maintaining high engagement levels with existing and new customers, developing strategic partnerships, and building personal relationships with key decision-makers as part of the ABB QCE program.
9. Ensuring all activities adhere to ABB's values and ethics.

Qualifications for the role

• Team player
• 3+ years of sales experience with a proven track record
• Excellent communication skills
• Valid UK driving license
• Home-based role

More about us

We value diverse backgrounds. Could this be your story? Apply today or visit www.abb.com to learn more about us and the impact of our solutions worldwide. #MyABBStory