Account Manager

Ruby Magpie Limited; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

26 days holiday

Hybrid working

Monthly socials

Free breakfast

International exposure

Fast career progression

Job summary

Ruby Magpie Limited is seeking an Account Manager to join a leading independent communications agency that specialises in B2B/B2C tech and venture capital. You’ll manage a portfolio of tech accounts, serving as day-to-day client contact and reporting to an Account Director.

You’ll craft compelling stories, lead media outreach, and coordinate multi-market campaigns across Europe and the US while mentoring junior team members and contributing to pitches and new business.

Qualifications

• Experience in media relations/communications with agency background and tech focus.
• Growing relationships with journalists and landing quality coverage.
• Ability to turn technical subjects and data into compelling stories.
• Organised account management across several clients simultaneously.

Responsibilities

• Act as day-to-day contact for clients and maintain strong relationships.
• Manage delivery of multiple accounts ensuring quality, timeliness and budget.
• Prepare and lead client calls, status updates and KPI tracking.
• Draft press materials and coordinate media coverage across channels.
• Support senior staff and mentor junior team members.

Skills

Media relations

Agency experience

Tech sector knowledge

B2B/B2C communications

Client management

Job description

We are recruiting an Account Manager for a leading independent communications agency that specialises in B2B/B2C tech and venture capital. Their clients range from Europe’s fastest-growing startups to unicorns, listed tech companies and leading VC funds.

You’ll report to an Account Director and be a day-to-day contact for clients across a portfolio of B2B and B2C tech accounts. It’s a fun, close team, and the agency is growing.

Responsibilities

• Act as a day-to-day contact for clients, building strong relationships and keeping them updated on activity and results
• Manage the delivery of multiple accounts at once, making sure work is high quality, on time and on budget
• Keep track of account hours, flagging scope creep or resourcing needs to the Account Director early
• Prepare and lead regular client calls, status updates and coverage reports, tracking progress against agreed KPIs
• Sell in stories to national, trade, digital and broadcast media, securing high-quality coverage for clients
• Draft press releases, thought leadership articles, bylines, briefing notes and media materials
• Support C-suite thought leadership and profile-building campaigns
• Spot reactive and trend-led media opportunities, and monitor media trends, competitor coverage and industry narratives
• Support multi-market campaigns for clients expanding across Europe and the US
• Contribute to specialist work such as crisis communications, IPO/financial comms and public affairs
• Support and mentor junior team members, delegating effectively and giving regular feedback
• Manage up, keeping Account Directors and senior team members informed and involved
• Spot opportunities to grow existing accounts and contribute to new business pitches and proposals
• Help organise agency events such as roundtables and media events, and represent the agency at industry events

What you’ll bring

• Experience in media relations/communications, with some agency experience and a strong focus on tech
• A good grasp of the B2B/B2C tech and VC ecosystem
• Growing relationships with journalists and a track record of landing quality coverage
• Excellent writing, and comfort turning technical subjects and data into strong stories
• Organised account management across several clients at once

What’s on offer

• 26 days’ holiday plus 3 extra days over the Christmas shutdown
• Hybrid working, with 1 day a week in the London office
• Regular training, monthly socials and free breakfast
• Exposure to international teams and clients across Europe and the US
• A fast career progression path