Account Manager

9fin; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Equity

Pension

Private medical

Sick leave & income protection

Life assurance

Season ticket loan

Job summary

9fin is seeking an experienced Account Manager to lead relationships with Radar clients in London, driving retention, upsells, and referrals to the premium Radar offering. You will collaborate with multiple teams to execute growth strategies and ensure top-tier client experiences.

The role requires 3+ years in capital markets or B2B sales, with a proven ability to manage a large enterprise book and build senior-level connections within the buy-/sell-side community. Hybrid working is available.

Qualifications

• Minimum 3 years of account management in capital markets or B2B sales.
• Strong knowledge of financial markets and buy-side/sell-side/advisory relationships.
• Proven track record managing enterprise accounts (>$1m book) and growth.

Responsibilities

• Manage and build relationships across a book of key 9fin Radar clients.
• Drive account expansion across existing accounts, targeting upsells and referrals to new products.
• Demonstrate new features & products from the 9fin Radar platform to clients.
• Attend relevant industry conferences and events.
• Develop pricing strategies to upsell and cross-sell additional 9fin products & services.
• Engage with senior decision makers and influencers at existing clients to understand future business/product opportunities.
• Maintain up-to-date records of client interactions via our CRM.

Skills

Account management

Capital markets knowledge

Relationship building

Strategic selling

Communication skills

Job description

The opportunity

The Sales Team is at the forefront of building client relationships and driving revenue through enhancing clients’ workflow. Your focus will be on retaining clients for our Radar product, upselling existing accounts, and referring clients to our premium 9fin offering. Collaboration with other teams is essential to execute the sales growth strategy, enhance our high‑quality, high‑functioning products, and deliver a top‑tier customer experience.

What you’ll work on

• Managing and building strong relationships across a book of key 9fin Radar clients
• Driving account expansion across existing accounts, targeting upsells and referrals to new products
• Demonstrating new features & products from the 9fin Radar platform to clients
• Attending relevant industry conferences and events
• Developing pricing strategies to upsell and cross‑sell additional 9fin products & services
• Engaging with senior decision makers and influencers at existing clients to understand future business/product opportunities
• Maintaining up‑to‑date records of client interactions via our CRM

About you

• Minimum 3 years of relevant account management experience (Capital Markets, B2B Sales or Business Development)
• Strong knowledge of financial markets and a demonstrated ability to build relationships within the buy‑side, sell‑side & advisory community
• Track record of managing & growing a book of enterprise clients (min $1m+ book of business)
• Ability to plan and prioritise important tasks with accuracy and attention to detail
• Effective written and verbal communication skills conveying messages accurately and concisely
• Team player with the ability to work effectively alone when needed
• Existing relationships/network within the Leveraged Finance community would be beneficial

Benefits

Financial & Insurance

• Competitive Salary (our salary bands are benchmarked at the top end of the market)
• Equity
• Pension (minimum contributions 4% with 9fin matching up to 7%)
• Private Medical Insurance
• Paid sick leave with Income Protection for long periods of illness
• Group Life Assurance
• Season Ticket Loan & Cycle to Work schemes

Time off

• 25 holiday days per year
• Local public holidays (with the ability to exchange them for alternative days)
• Hybrid working model to allow flexibility in how, where and when you work
• Work abroad for up to 3 months a year
• 1 month paid sabbatical after 5 years of service
• Enhanced parental leave & flexible working arrangements available

Training & Culture

• Professional learning and development budget
• AI experimentation budget of £800 (UK) per employee to trial AI tools
• Quarterly team socials
• Summer and Winter company social events

Equal Opportunities Employer

9fin is an equal opportunities employer. We are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. Building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align, we encourage you to apply anyway. You might just be who we’re looking for.