Account Manager

Quinn Quest Talent; Greater London; On-site; GBP 41,000 - 50,000; Full time

Job summary

Quinn Quest Talent is seeking an experienced Account Manager – Mass Customised Print in East London. You will be the primary client contact, managing projects from initial brief through production and delivery, coordinating with internal teams and external partners to ensure timely, accurate results.

Role focuses on growing accounts, maintaining high service levels, and leveraging knowledge of digital/personalised/mass customised print, including data-driven printing and variable data

Qualifications

• Experience in Print Account Management
• Strong knowledge of digital/personalised/mass customised print
• Knowledge of variable data printing/print-on-demand/data-driven print beneficial
• Experience managing projects from brief to delivery
• Confident handling quotations, costs, deadlines and client requirements
• Strong relationship-building and communication skills
• Excellent organisation and ability to manage multiple projects
• Commercially aware with opportunities for account growth
• Proactive, solutions-focused with attention to detail

Responsibilities

• Be the key contact for clients and manage projects from brief/quotation through to production and delivery.
• Coordinate with internal production teams and external partners to deliver complex print projects on time and to spec.
• Monitor schedules, resolve issues, and ensure customer expectations are met.
• Develop client relationships and identify growth opportunities within existing accounts.
• Provide excellent service and manage quotations, costs, and deadlines.
• Support cross-functional teams to ensure successful project outcomes.

Skills

Print account management

Digital print

Personalised print

Mass customization

Variable data printing

Print-on-demand

Data-driven print

Project management

Quotation handling

Relationship building

Communication skills

Organisational skills

Account growth

Job description

Account Manager – Mass Customised Print

Location: East London – Office Based
Salary: Up to £45,000
Hours: Monday–Friday, 8.30am–5.30pm

Are you an experienced Print Account Manager with a strong understanding of digital, personalised or mass-customised print?

We’re working with an established print and communications business looking for an experienced Account Manager to manage and develop a portfolio of clients, ensuring projects are delivered accurately, commercially and on time.

The Role

You’ll be the key point of contact for clients, managing projects from initial brief and quotation through to production and delivery.

Working closely with internal production teams and external partners, you’ll coordinate complex print projects, monitor schedules and resolve issues to ensure customer expectations are consistently met.

You’ll also play an important role in developing client relationships, identifying opportunities to grow existing accounts and ensuring a high level of service.

What we’re looking for

• Proven experience within Print Account Management
• Strong understanding of digital print, personalised print or mass customisation
• Knowledge of variable data printing, print-on-demand or data-driven print would be highly beneficial
• Experience managing projects from brief through production to delivery
• Confident handling quotations, costs, deadlines and client requirements
• Strong relationship-building and communication skills
• Excellent organisation and the ability to manage multiple projects
• Commercially aware and comfortable identifying opportunities for account growth
• A proactive, solutions-focused approach with a strong attention to detail

Experience within Direct Mail, transactional print, fulfilment or other data-driven print environments would be advantageous, but we're also keen to hear from strong Print Account Managers with transferable experience.

This is a great opportunity to join an established print business in a role combining client management, commercial responsibility and complex print project delivery.