Account Manager

re:act; Greater London; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Annual & New Business Bonus Schemes

Up to 29 days leave + bank holidays

Summer hours

Free breakfast & refreshments

Company pension scheme

Cycle to Work scheme

Enhanced family friendly benefits

Dog-friendly office

Job summary

re:act, a disruptive digital marketing agency in London, is seeking an experienced Account Manager with high digital expertise. You will apply brand and marketing strategy to digital and social campaigns, manage client workstreams, and lead cross-functional teams to deliver on time and within budget.

You will build strong client relationships, deliver insightful reporting, and drive growth through strategic partnerships and bold, creative ideas.

Qualifications

• Experience in brand and marketing strategy, including brand positioning and architecture.
• Experience owning workstreams, project teams and client deliverables.
• Strong ability to plan, run digital marketing campaigns across organic and paid channels.
• Excellent communicator able to work with people at all levels.
• Ability to manage multiple briefs and invoices in a fast-paced environment.
• Leadership in new business pitches and client meetings.
• Resilience and a proactive 'get it done' attitude.
• Commercial mindset for ensuring profitability in client work.
• Experience guiding campaigns from concept through reporting and analysis.
• Comfort analyzing digital insights across platforms.

Responsibilities

• Seamlessly deliver digital, social and media projects to time, budget and KPIs.
• Prepare and share robust weekly reports highlighting metrics and campaign highlights.
• Collaborate with internal creative teams to meet briefs.
• Lead workstreams including media, influencer and strategic consultants.
• Oversee total campaign budgets and financial reporting.
• Manage timelines and coordinate across departments to ensure timely delivery.
• Negotiate with external suppliers and manage agreements.
• Nurture client relationships and develop partnerships aligned with agency values.
• Produce presentations and reports clearly communicating results and opportunities.
• Identify opportunities to extend client relationships and drive growth.

Skills

Brand strategy

Marketing strategy

Client management

Digital insights

Campaign management

Leadership

Communication

Project management

Job description

Want to work for a disruptive digital marketing agency in the heart of London? re:act was founded by two global FMCG marketers with experience in Health & Beauty, Gaming, Food & Drink and Technology and since 2019 re:act marketing has grown from a team of 2 to over 40 employees. Working with blue‑chip clients across multiple sectors, we are a creative content agency that truly believes in developing content that means something to consumers. Brands are no longer defined by what they say about themselves, but by what real people say about them.

Our agency creates unique moments that matter to the consumer, which allows brands to own conversations in a creative and engaging manner. Our experienced team creates content that travels with feeling and puts conversations at the heart of everything.

So where do you fit in? We need additional heads to join our ambitious bunch of individuals.

We are looking for someone with energy and grit, who thrives on creating world‑class experiences for our customers, is resilient and up for a challenge.

Position Overview

We are looking for an experienced marketer to fill the position of Account Manager with high levels of digital expertise. You will have strong project management and organisational skills as well as proven experience of digital and social strategy and implementation which is key to being successful in this role.

Key Responsibilities

• Seamlessly deliver a series of digital, social and media‑focused projects to time, budget and KPIs.
• Preparing, writing and distributing robust weekly reports that capture key performance metrics and campaign highlights.
• Liaison and collaboration with internal creative teams in ensuring the design and artwork assets meet the brief.
• Delivering key workstreams, including media agencies, influencer agencies and strategic consultants.
• Oversight and management of total campaign budgets.
• Management of project timelines, working with all departments across the business to ensure projects are well planned and delivered on time.
• Thorough financial management, including chasing POs, preparation of quotes, processing sales and purchase invoices and regular financial reporting.
• Building strong partnerships to enable good working relationships with internal teams and external partners.
• Commercial mindset of profitability when negotiating and managing agreements with external suppliers.
• Meticulous and highly organised, especially when it comes to managing multiple briefs, quotations, invoices and our internal systems.
• You will be responsible for nurturing your relationships into partnerships, and living and breathing our agency values.
• Produce insightful and clearly articulated presentations and reports.
• Responsible for ensuring performance of campaigns and business growth.
• Identify opportunities to extend client relationships.
• Lead a mini client team to deliver against the client objectives.

Requirements

• Experience specialising in brand and marketing strategy, including brand positioning, architecture, or innovation.
• Experience with clients in the personal care sector is a plus!
• Resilience - you need to be able to pull up your sleeves and work hard to get the task done.
• Experience owning workstreams, project teams and client deliverables.
• Comfortable managing and analysing digital insights across all platforms.
• You will have worked with clients to plan, build and run digital marketing campaigns across organic and paid search, social media and content marketing channels.
• Ability to be flexible, things change in Marketing! Embracing that change is really important.
• Ability to manage client relationships strategically, commercially and operationally.
• Leadership in strategic new business pitches and initiatives and impact in client meetings and presentations.
• Ability to foster collaboration and high‑quality output from team members.
• Ambitious, growth mindset, hungry to succeed, with a passion for best‑in‑class creativity and perfection in delivery.
• An excellent communicator able to work with people at all levels from different functions.
• Able to manage multiple pieces of work and projects, in a fast‑paced environment.
• A superb sense of humour.

Benefits

• Annual & New Business Bonus Schemes
• Up to 29 days leave + bank holidays
• Summer hours
• Free breakfast & refreshments
• Company pension scheme
• Cycle to Work scheme
• Enhanced family friendly benefits
• A warm, supportive team & a dog‑friendly office

Equal Opportunities

React Marketing is committed to being an inclusive employer. We welcome applications from all qualified candidates and will not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you need any reasonable adjustments at any stage of the recruitment process, please let us know.