Account Manager

Extension Recruitment; Gateshead; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading manufacturer based in Gateshead is seeking a driven and enthusiastic Account Manager. You will develop and maintain relationships with national clients, ensuring project delivery to high standards. The ideal candidate has proven account management experience and excellent communication skills. Benefits include life assurance, healthcare scheme, and 33 days holiday.

Benefits

Life Assurance

Healthcare Scheme

Annual fundraising events for staff-nominated charities

Discounts at major retailers

33 days holiday (including bank holidays)

Car Allowance

Qualifications

• Proven experience in account management or a customer-facing project role.
• Confidence in managing multiple projects.
• Ability to adapt to changing priorities.

Responsibilities

• Develop and maintain strong relationships with national accounts.
• Act as the main point of contact for service coordination and product delivery.
• Collaborate with internal teams to manage project timelines and updates.
• Monitor client portals and communications, ensuring timely responses.
• Maintain accurate records in the ERP system for forecasting and invoicing.

Skills

Excellent communication skills

Proactive mindset

Strong sense of ownership

Organisational skills

Attention to detail

Tools

Microsoft Office (Word, Excel, Access, Outlook)

Job description

Location: Gateshead, Tyne and Wear

Contract Type: Permanent / Full Time

Apply via: [e-mail]

Are you ready to take your career to the next level as an Account Manager? Our client, a leading manufacturer based in Gateshead, is looking for a driven and enthusiastic Account Manager to join their growing team.

Why You’ll Love Working Here

This well-established business is committed to supporting its employees and creating a positive work environment. As an Account Manager, you’ll enjoy a range of benefits, including:

• Life Assurance
• Healthcare Scheme
• Annual fundraising events for staff-nominated charities
• Discounts at major retailers
• 33 days holiday (including bank holidays)
• Car Allowance

Your Role as Account Manager

As an Account Manager, you’ll be the key link between national clients and internal teams, ensuring projects are delivered smoothly and to the highest standards. You’ll take ownership of your accounts and help build long-term client relationships.

Key Responsibilities:

• Develop and maintain strong relationships with national accounts
• Act as the main point of contact for service coordination and product delivery
• Collaborate with internal teams to manage project timelines and updates
• Monitor client portals and communications, ensuring timely responses
• Maintain accurate records in the ERP system for forecasting and invoicing

What We’re Looking For in an Account Manager

We’re seeking an Account Manager with excellent communication skills, a proactive mindset, and a strong sense of ownership. You’ll be confident managing multiple projects and adapting to changing priorities.

Ideal candidates will have:

• Proven experience in account management or a customer-facing project role
• Proficiency in Microsoft Office (Word, Excel, Access, Outlook)
• A commercial mindset and commitment to client service
• Strong organisational skills and attention to detail