Account Manager

JR United Kingdom; Essex; On-site; GBP 30,000 - 40,000; Full time

Job summary

An exciting opportunity awaits with a leading independent tours specialist in the UK! As an Account Manager, you will blend sales and operations, working closely with sports clubs and schools to create unforgettable bespoke tours. This dynamic role offers the chance to showcase your customer service skills while planning and organizing trips both domestically and internationally. Join a passionate team and take your career to the next level in a vibrant office or hybrid environment. If you have a love for sports and travel, this is the perfect position for you!

Benefits

Potential bonus

Opportunity to travel

Benefits package

Qualifications

• Sales and customer service background required.
• Experience in travel or sports industry preferred.

Responsibilities

• Liaise with clients to plan bespoke trips.
• Build relationships and provide excellent customer service.
• Plan itineraries and manage trip documentation.

Skills

Sales experience

Customer service skills

Communication skills

Numeracy

Attention to detail

Language skills (German, French, Italian, Spanish)

Education

Experience in travel or sports industry

Ability to work independently and in a team

Job description

An exciting opportunity has arisen with a leading UK independent tours specialist. They are seeking an Account Manager to join their team. This role combines both sales and operations, offering a unique opportunity to work closely with sports clubs and schools to promote, plan, and organise bespoke tours. This role is Monday to Friday and ideally office or hybrid in Essex with a salary of up to £40,000 dependent on experience.

Responsibilities:

• Liase with companies, teachers, sports coaches and suppliers to discuss and plan bespoke trips
• Build relationships, network, and sell to existing and new customers.
• Provide superb customer service from initial enquiry to delivery of the trip
• Plan itineraries, collate trip documentation, and ensure payments are received/made.
• Assist on location with inspection trips, tournaments, and events at home & abroad when required

Qualifications:

• Sales and/or strong customer service background.
• Travel industry (or sports industry) experience or direct transferable skills.
• Prepared to work on own initiative and in a team office environment.
• A passion for sport and/or ski is essential.
• Excellent communication and customer service skills, numerate, computer literate with excellent attention to detail
• German, French, Italian, or Spanish an advantage, but not essential.

Additional Information:

• Salary of £30-£40k per annum dependent on experience
• Potential bonus and benefits
• Opportunity to travel at home and overseas on events, trips, and tours