Account Manager

Tate; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an Account Manager to join their team in Southampton. This hybrid role involves managing and growing customer relationships, ensuring high-quality service, and driving commercial success. The ideal candidate has proven sales experience and strong communication skills. The position offers a competitive salary of £27,000, excellent bonus potential, and opportunities for career growth.

Benefits

Competitive salary and benefits package

Opportunities for growth and development

Collaborative team culture

Qualifications

• Proven experience in sales, account management, or customer service.
• Strong communication and relationship-building skills.
• Detail-oriented with excellent organizational abilities.
• Able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Develop and manage assigned customer accounts.
• Strengthen existing relationships to increase business volume.
• Ensure customer requirements are met effectively.
• Coordinate large bids, quotes, and orders.
• Provide technical support to customers.
• Accurately enter and confirm sales orders.
• Proactively manage order backlogs.
• Handle customer returns and resolution.
• Support team members during peak periods.
• Participate in additional projects as assigned.

Skills

Sales experience

Relationship-building skills

Communication skills

Organizational abilities

Job description

Overview

Account Manager - Southampton - Hybrid position working in the office 4 days a week and 1 day from home - £27,000 + excellent bonus and package

We\'re looking for a proactive and customer-focused Account Manager to manage and grow relationships within a defined geographic market or industry. This role is ideal for someone who thrives on building connections, delivering excellent service, and driving commercial success. Within this global organisation you will have the opportunity to develop your experience and skills, and they offer long term career opportunities.

Responsibilities

• Develop and manage assigned customer accounts, ensuring consistent engagement and support.
• Strengthen existing relationships to increase business volume and diversify product/service offerings.
• Ensure customer requirements around pricing, delivery, quality, and special handling are met effectively and efficiently.
• Coordinate large bids, quotes, and orders in collaboration with internal stakeholders.
• Provide technical information and support to customers as needed.
• Accurately enter and confirm sales orders.
• Proactively manage order backlogs and expedite where necessary.
• Handle customer returns and ensure smooth resolution.
• Support team members during peak periods and absences.
• Participate in additional projects and initiatives as assigned.

About You

• Proven experience in sales, account management, or customer service.
• Strong communication and relationship-building skills.
• Detail-oriented with excellent organisational abilities.
• Able to manage multiple priorities in a fast-paced environment.

What our client offers

• A collaborative and supportive team culture.
• Opportunities for growth and development.
• Competitive salary and benefits package

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application