Account Manager

Hales Group; England; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to join their expanding team. This role involves developing new business and nurturing existing client relationships while delivering exceptional customer service. The successful candidate will be responsible for managing sales inquiries, preparing quotations, and actively seeking out new opportunities. If you possess a strong sales background and excellent communication skills, this is a fantastic opportunity to make a significant impact in a growing organization. Join a vibrant team and contribute to the success of a forward-thinking company!

Qualifications

• Previous experience in a sales-based role is essential.
• Strong communication skills and team collaboration are required.

Responsibilities

• Handle incoming calls and convert them into sales.
• Develop and maintain client relationships for long-term success.
• Generate new leads and improve overall business turnover.

Skills

Excellent communication skills

Confident telephone manner

PC proficiency

Team worker

Self Motivated

Energetic Personality

Sales experience

Job description

Account Manager

Salary DOE Plus Commission
Monday to Friday, 08:00-17:00
40 hours per week
Permanent

On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for an Account Manager to join their expanding team! Reporting to the Sales Manager, the successful candidate will be developing both existing and new business, handling queries and enquiries, developing and maintaining client relationships and providing excellent levels of customer service to develop a long-term customer base. Previous experience in a similar role is a must, and a driver's license and access to your own vehicle will be essential due to the rural location.

Main duties and responsibilities:

• Responsible for handling incoming calls and converting into sales.
• Preparing quotations and following up with projects from enquiry, all the way to order stage.
• Play an integral role in developing the business, coming up with new ideas to improve the site and increase overall turnover.
• Focusing on developing existing customers and client base by generating new leads.
• Cold calling new business if a potential opportunity or lead is identified.
• Actively build and maintain successful relationships with customers.
• Review plans and specifications, consult customers to ensure they are purchasing the correct products for their needs.
• Handle technical queries when required.
• Attend meetings online or in person if required.
• Review competitors and feedback to management.
• Maintain a high level of customer service.
• Deal with any issues such as returns or delivery issues.
• Assisting with and generating enquiries through social media platforms.

Key Skills:

• Excellent communication skills both written and verbal.
• Confident telephone manner.
• Confident use of a PC to communicate internally and externally.
• Team worker.
• Self Motivated.
• Energetic Personality.
• Previous experience within a Sales based role.

If you are interested in this role please apply with a current CV or alternatively, contact the office on (phone number removed) for more information.