Account Manager

CV Bay Ltd; England; On-site; GBP 46,000; Full time

Job summary

A leading Facilities Management company is seeking an experienced Account Manager to oversee a prestigious national account based in Ipswich. The role involves managing service delivery, ensuring compliance, and fostering client relationships. Candidates should have experience in FM or Building Services, strong financial management skills, and be prepared for occasional travel. A competitive salary of GBP46,000 per annum plus benefits is offered.

Benefits

Career progression opportunities

Supportive team culture

Professional development opportunities

Qualifications

• Proven experience as an Account Manager within Facilities Management or Building Services.
• Strong commercial and financial management skills.
• Excellent client relationship management and communication skills.

Responsibilities

• Manage day-to-day delivery of a national FM / Building Services contract.
• Build and maintain strong client relationships at all levels.
• Oversee operational teams and subcontractors to ensure high service standards.

Skills

Client relationship management

Commercial management

Communication skills

Budget management

Job description

Overview

Account Manager — National FM Contract. Location: Ipswich (with UK travel). Salary: GBP46,000 per annum + Benefits.

Role Overview

As an Account Manager, you will be responsible for managing a high-profile, multi-site national account, delivering building services solutions across the UK. You will act as the key point of contact for the client, oversee service delivery, manage budgets, and drive continuous improvements to ensure contractual obligations are met and exceeded.

Key Responsibilities

• Manage day-to-day delivery of a national FM / Building Services contract.
• Build and maintain strong client relationships at all levels.
• Oversee operational teams and subcontractors to ensure high service standards.
• Monitor budgets, P&L performance, and reporting.
• Drive compliance, health & safety, and best practice across all sites.
• Identify opportunities for service improvements and contract growth.

Requirements

• Proven experience as an Account Manager within Facilities Management or Building Services.
• Strong commercial and financial management skills.
• Excellent client relationship management and communication skills.
• Ability to manage multiple sites and stakeholders across the UK.
• Based within commutable distance of Ipswich, with flexibility for occasional national travel.

What We Offer

• Competitive salary of GBP45,000 per annum.
• Opportunity to manage a prestigious, multi-site national account.
• Career progression within a leading Building Services company.
• Supportive team culture and professional development opportunities.

How to Apply

If you re an experienced Account Manager with a background in FM or Building Services and are looking for your next challenge in Ipswich, click Apply Now to join a respected business delivering excellence across the UK.