Account Manager

Aspire Jobs; England; On-site; GBP 38,000 - 45,000; Full time

Job summary

Une entreprise familiale bien établie à Poole cherche un Account Manager pour rejoindre son équipe. Le candidat idéal sera responsable de la gestion de relations clés, du développement des comptes clients et s'assurera que les attentes des clients sont satisfaites. Des compétences en communication exceptionnelles et une capacité à travailler de manière autonome sont essentielles, tout comme le transport personnel pour les visites chez les clients.

Benefits

22 jours de congé, augmentant après 2 ans

Plan d'achat de jours de congé

Pension

Bonus de partage de croissance

Parking sur place

Bureau moderne en open space

Déjeuner gratuit chaque vendredi

Congés de maladie payés par l'entreprise

Événements sociaux et d'entreprise

Formation fournie

Qualifications

• Expérience en gestion de comptes clés ou gestion des relations clients.
• Capacité à travailler dans un environnement dynamique.
• Excellentes compétences de communication et d'influence.

Responsibilities

• Construire et gérer des relations avec les clients internes et externes.
• Planifier la stratégie d'engagement client.
• Assurer la satisfaction du client et la rentabilité des comptes.

Skills

Communication

Interpersonal skills

Attention to detail

Organizational skills

Business acumen

Time management

Problem solving

Tools

IT skills

Job description

Location: Poole

Hours: Monday Friday, 08.00am-17.00pm

Salary: Up to GBP45K DOE

Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.

Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an additional member of staff to join their hardworking team of 6 at the office based in Poole, Dorset.

The successful Account Manager will need to be accountable for building and managing relationships with internal and external customers at a more senior level. You will be accountable for nurturing your account to ensure it grows to its full potential as well as building corporate management relationships. The successful candidate must be someone who has excellent communication and interpersonal skills as well as influencing and engagement skills. You will be working closely with the internal account support team to ensure customer expectations are met and products are delivered in a timely manner.

Own Transport is essential for this role.

The successful Account Manager will: -

• Have proven Key Account Management/Client Relationship Management/Commercial Management or Senior Corporate Relationship Management experience.
• Be highly organised.
• Have excellent attention to detail.
• Have good levels of business acumen.
• Have good IT Skills.
• Be able to multitask.
• Possess good time management skills.
• Have a positive, can do attitude.
• Be asked to do Client service visits every few weeks Own transport is essential.
• Be a Team player.

Job duties for the Account Manager are: -

• Being accountable for nurturing an account to ensure it grows to its full potential
• Being involved in the strategic planning with this account
• Working closely with the Account support Team to ensure customer expectations are met
• Influencing the direction of the account(s) you look after and decide what range of products to proactively engage the client with
• Being involved in budget setting for clients and establishing growth targets
• Proactively work with clients to improve profitability of the accounts
• Carry out reviews of the pricing for clients and look to improve margins and negotiate increases
• Sourcing products at clients requests
• Supporting prestigious clients at senior levels
• Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively coming up with solutions to their problems.