Account Manager

Henderson Scott Limited; Eastleigh; On-site; GBP 30,000 - 45,000; Full time

Job summary

A client-focused tech company based in Southampton is searching for an experienced Account Manager to foster strong client relationships and drive growth. The ideal candidate will have a background in sales or account management, excellent communication skills, and a proactive mindset. This role offers a competitive salary, private healthcare, and flexible working arrangements, alongside a supportive work environment for career advancement.

Benefits

Competitive salary with clear progression opportunities

Private healthcare

Flexible working hours

Pension contributions

Exercise reimbursement

25 days' holiday + bank holidays

Regular team events and activities

Qualifications

• 2+ years in sales, account management, or customer success.
• Strong understanding of accounting software & business processes.
• Proactive, systematic attitude with excellent communication skills.

Responsibilities

• Build and maintain relationships with stakeholders.
• Conduct regular business reviews & customer meetings.
• Achieve performance targets in revenue and retention.

Skills

Sales experience

Account management

Customer success

Excellent communication

Attention to detail

Education

Qualification in Accounting, Sales, or Marketing

Job description

Overview

Account Manager
Southampton, UK (Hybrid)

Are you passionate about building strong client relationships and helping businesses grow? We're looking for a driven Account Manager to join our Customer Success team and become the trusted partner for a portfolio of clients.

If you have a track record in account management or sales and want to take your career to the next level, this could be the perfect opportunity.

The Role

As an Account Manager, you\'ll be the key point of contact for customers - their advisor, advocate, and go-to person for ensuring they get the most from their solutions. You\'ll also spot opportunities to introduce new services and drive growth.

What you\'ll do

• Build and maintain strong relationships with senior stakeholders and business owners
• Conduct regular business reviews & customer meetings
• Present tailored proposals for new requirements
• Introduce new products & services that add real value
• Collaborate with internal teams to deliver exceptional service
• Hold annual service-level reviews with assigned clients
• Achieve performance targets (revenue, engagement, retention)
• Support marketing campaigns & initiatives
• Develop case studies and customer success stories

About You

You'll enjoy working with people, have a customer-first mindset, and thrive in a role where you can combine relationship building with commercial success.

Skills & Experience

• 2+ years in sales, account management, or customer success
• Strong understanding of accounting software & business processes
• A proactive, "can do" attitude with a systematic approach
• Excellent communication skills (written & verbal)
• Ability to manage priorities under pressure
• Full UK driving licence

Bonus if you have

A qualification in Accounting, Sales, or Marketing

A proven track record of hitting and exceeding targets

Benefits & Perks

We believe people do their best work when they\'re supported both professionally and personally. That\'s why we offer:

• Competitive salary with clear progression opportunities
• Private healthcare to support your wellbeing
• Flexible working to balance life & work
• Pension contributions to invest in your future
• Exercise reimbursement - gym, golf, or your chosen activity
• 25 days\' holiday + bank holidays
• A fun, social culture with regular team events, outings & activities

Ready to Elevate Your Career?

If you\'re looking for a role where you can make a real impact, build trusted client relationships, and grow your career in a supportive and forward-thinking environment, we\'d love to hear from you.

Apply today to become our next Account Manager!