Account Manager

JR United Kingdom; Eaglesham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Account Manager to engage with customers and enhance their productivity and safety. In this role, you will build strong relationships and tailor solutions to meet customer needs while leveraging top-tier tools like Salesforce. You'll enjoy a supportive culture with extensive training, performance incentives, and a range of benefits including a company vehicle and private healthcare. If you're driven, adaptable, and eager to make a difference, this opportunity is perfect for you.

Benefits

Extensive onboarding & training

Incentives for top performers

33.5 days holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop

Referral reward of £2,000

Qualifications

• Customer-facing experience in any industry is essential.
• Strong solution-oriented mindset to understand customer needs.

Responsibilities

• Visiting customers and tailoring solutions to their needs.
• Managing sales area operationally and strategically.

Skills

Customer-facing experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the Role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

What Does the Role Involve?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, listening, and tailoring solutions accordingly.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing 'focus' customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.

What Do We Offer?

At Hilti, you join a passionate and inclusive global team with a caring, performance-driven culture. You will grow surrounded by supportive colleagues, with your results recognized and rewarded. Benefits include:

• Extensive onboarding & training, plus companywide events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami for top performers.
• Minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

What You Need Is:

Key qualities for an Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer pain points and needs.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity to learn, develop, and grow.
• Excellent organizational skills for managing time and priorities autonomously.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.

Who Should Apply?

We welcome diverse applicants; some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for the role best suited to your skills and do not submit multiple applications. The team will assign you to the most fitting role.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes around 90 seconds. If selected, you will complete a fun online assessment and a short pre-recorded video interview—please check your junk mail for these communications!

If you need support, contact [emailprotected]. The process includes three stages: a first interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Travel expenses are paid for in-person meetings.

If no current roles match your profile, we will keep your details for future opportunities and stay in touch.

Hilti is committed to equal opportunity employment and values contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.