Account Manager

TieTalent; Dartford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious bathroom retailer in Dartford is seeking an Account Manager to join their team. In this client-facing role, you will build relationships with trade and retail customers, ensuring a seamless experience from enquiry to post-sale support. The ideal candidate will have strong communication skills and a focus on customer satisfaction. This is a full-time position, where you’ll have the opportunity to drive account growth and maintain high service levels.

Qualifications

• Proven experience as an Account Manager or similar role.
• Strong communication and interpersonal skills.
• Ability to manage multiple accounts while seeking new opportunities.

Responsibilities

• Build and maintain strong relationships with existing and new clients.
• Provide expert product advice and support throughout the customer journey.
• Coordinate with internal departments for order fulfilment.

Skills

Client relationship management

Excellent communication

Customer service orientation

Account management

Job description

About

Job Title: Account Manager Location: Dartford Hours: Full-time, Monday to Friday We are recruiting on behalf of our client, a prestigious bathroom retailer known for delivering luxury products and exceptional service since the 1930's. Based in Dartford, they are seeking a professional and customer-focused Account Manager to join their established team. About the Role: This is a client-facing role focused on managing relationships with trade and retail customers. You'll be responsible for ensuring a seamless experience from initial enquiry through to post-sale support, while identifying opportunities to grow accounts and enhance customer satisfaction. Key Responsibilities: Build and maintain strong relationships with existing and new clients Provide expert product advice and support throughout the customer journey Coordinate with internal departments to ensure timely and accurate order fulfilment Monitor account performance and identify growth opportunities Handle queries, resolve issues, and maintain high levels of customer satisfaction Prepare quotations, manage follow-ups, and maintain CRM recordsIf this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

• Dartford, England, United Kingdom
  
  

Work experience

• (Key) Account Manager / Executive
  
  

Languages

• English