Account Manager

JR United Kingdom; Clevedon; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Account Manager to enhance customer interactions and provide tailored solutions. This role involves visiting clients, demonstrating innovative products, and managing sales strategically using CRM tools. With a focus on teamwork and personal development, the company offers extensive training, growth opportunities, and a rewarding culture. Enjoy a competitive salary with incentives, generous holiday, and benefits including private healthcare and a company vehicle. If you're driven, adaptable, and eager to make a difference, this is the perfect opportunity for you.

Benefits

Extensive onboarding & training

Incentives for top performers

10% salary increase after two years

33.5 days’ holiday

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Laptop and mobile phone

Qualifications

• Customer-facing or sales experience in any industry.
• Solution-oriented mindset to identify customer needs.

Responsibilities

• Visiting sites and customers to understand their needs.
• Managing sales area operationally and strategically.

Skills

Customer-facing experience

Sales experience

Solution-oriented mindset

Organizational skills

Resilience and adaptability

Full manual UK driving license

Tools

Salesforce CRM

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti has a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.

What do we offer?

Hilti offers a passionate and inclusive global team culture, with growth opportunities, recognition, and rewards. Benefits include:

• Extensive onboarding & training, and company events in Manchester.
• Incentives for top performers, such as trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
• Company vehicle and fuel/charging card, laptop, and mobile phone.
• £2,000 reward for referring a successful candidate.

What you need is:

Key qualities and skills include:

• Customer-facing or sales experience in any industry.
• Solution-oriented mindset to identify customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all levels of customers.
• Drive, motivation, curiosity, organizational skills, and a full manual UK driving license.

Who should apply?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability. Please apply for a single role; the team will assign you where your skills fit best. The application process involves uploading your CV, answering brief questions, completing an online assessment, and a short video interview. The process includes interviews and a day-in-the-life 'field ride.' We cover travel expenses and keep candidates in our talent pool for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.