Account Manager

Fuse; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned global agency based in London is seeking an experienced Account Manager to support a major UEFA Champions League sponsorship. You will coordinate ticket delivery globally, manage stakeholder communications, and assist with event management. The ideal candidate should have excellent communication skills and a passion for sports. This is a full-time role, and candidates must be eligible to work in the UK.

Qualifications

• Previous agency experience is ideal but not essential.
• Familiarity with guest management platforms is a plus.
• Experience in event and ticketing management is an advantage.

Responsibilities

• Oversee co-ordination of UCL ticket delivery across global markets.
• Manage communication with stakeholders and maintain project status.
• Support local markets with guest management software.

Skills

Attention to detail

Excellent written and verbal communication skills

Multi-tasking ability

Proactive attitude

Experience managing multiple stakeholders

Passion for sport and entertainment

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Fuse is looking for an experienced Account Manager to join a team delivering a major UEFA Champions League (UCL) sponsorship. The main responsibilities of the role are supporting the ticketing, hospitality, and guest comms team with the management of ticket delivery, guest programme services and guest management systems across 180 markets for PepsiCo’s UCL sponsorship.

The role, primarily based in London, may require occasional domestic and international travel for site visits, events, and meetings. The successful candidate will progress to become the main point of contact with the client for all in-season related ticketing and hospitality matters.

The ideal candidate will be proactive, with a positive & flexible can-do attitude.

Responsibilities:

The successful candidate will be joining a creative and dynamic team and supporting on-going projects. Main day-to-day responsibilities will include, but not limited to:

• Oversee the co-ordination of UCL ticket arrival and distribution to global markets
• Dedicated email mailbox management; responding where required to market leads and senior clients in a timely manner
• Manage regular stakeholder calls, producing status reports, meeting notes and actions to ensure the project is kept on track
• Support local markets with use of online guest management software as required
• Manage central SharePoint site where all project content is housed
• You will be required to work in and around UCL match days, so dedication to this role is vital
• There will also be a requirement to support the Fuse events team at the UCL Final

Desired Skills & Experiences

• Agency experience ideal, but not essential
• Experience with working on guest management platforms ideal, but not essential
• Experience in event and ticketing management ideal, but not essential
• Experience in managing direct reports ideal, but not essential
• Excellent attention to detail, yet ability to multi-task and think on your feet
• A passion for sport and entertainment
• Working on projects with multiple stakeholders
• Excellent written and verbal communication skills
• Strong use of MS Office: Word, Excel, PowerPoint
• A can-do, positive, friendly attitude

This is a full-time role & you must be eligible to work in the UK.

Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.

We are committed to providing comprehensive training & development plans for all team members.

About the Agency:

Culturally Connected, Seriously Effective.

A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports. These connections make our clients more memorable - the key to unlocking effectiveness.

Powered by Omnicom Media Group, we bring an extra edge to strategy, execution, and measurement.

Omnicom Media Group is committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork.

We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.