Account Manager

Robertson & Sumner Ltd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading digital IT services provider in London seeks an experienced Account Manager to manage enterprise client relationships. You will collaborate with internal teams to develop tailored technology solutions and drive business growth through upselling and cross-selling opportunities. The ideal candidate has prior account management experience and strong communication skills. Join a company built on innovation and technical excellence.

Qualifications

• Previous experience in account management or a related field.
• Strong communication and interpersonal skills.
• Proven ability to understand and align technology solutions with client business objectives.
• Exceptional organisational and problem-solving abilities.

Responsibilities

• Manage and nurture relationships with assigned enterprise clients.
• Collaborate with internal teams to develop tailored technology solutions aligned with client needs.
• Drive business growth by identifying opportunities for upselling and cross-selling.
• Ensure the successful deployment and optimisation of technology solutions.
• Act as a trusted advisor, providing guidance and support to clients.

Skills

Account management experience

Strong communication

Interpersonal skills

Organisational abilities

Problem-solving abilities

Job description

Our client is a leading digital IT services provider. Due to continued growth and ambitious plans to add more capabilities to the team, they are seeking a dedicated Account Manager to join them. As a business, they specialise in three key technology areas: future workplace, cloud optimization, and network transformation. By harnessing the expertise of subject matter experts and leveraging solutions from top global vendors, they deliver cutting-edge technology deployments to enterprise clients.

Why Work With Us

• Innovation at Its Core: Their business is built on a foundation of innovation and technical excellence.
• Strategic Approach: Unlike traditional IT providers, we prioritize optimizing existing best-of-breed platforms to deliver flexible, secure, and long-term solutions. Our focus is on understanding our clients' business goals to ensure alignment and success.
• Robust Client Relationships: Forge Technology is dedicated to creating and nurturing long-lasting business relationships. As an account manager, you'll play a crucial role in maintaining these connections and driving client satisfaction.

Key Responsibilities

1. Manage and nurture relationships with assigned enterprise clients.
2. Collaborate with internal teams to develop tailored technology solutions aligned with client needs.
3. Drive business growth by identifying opportunities for upselling and cross-selling.
4. Ensure the successful deployment and optimisation of technology solutions.
5. Act as a trusted advisor, providing guidance and support to clients

Skills and qualifications

• Previous experience in account management or a related field.
• Strong communication and interpersonal skills.
• Proven ability to understand and align technology solutions with client business objectives.
• Exceptional organisational and problem-solving abilities.