Account Manager

CBW Staffing Solutions; City Of London; On-site; GBP 70,000 - 85,000; Full time

Job summary

A leading facilities management firm in London is seeking an experienced Account Manager to oversee operations for a prestigious maintenance contract. The role involves managing financial budgets, promoting safety compliance, and enhancing client relationships. The ideal candidate has engineering qualifications, HV authorisation, and strong leadership skills. This position offers a competitive salary of up to £85,000 and additional benefits including 25 days annual leave.

Benefits

25 days annual leave

Qualifications

• Must hold or have previously held HV (High Voltage) authorisation.
• Proven P&L and budget management experience.
• Track record managing engineering teams within high-profile commercial buildings.

Responsibilities

• Oversee financial budgets, P&L, and all technical matters.
• Drive performance against agreed KPIs and SLAs.
• Manage recruitment needs across the contract.

Skills

Financial acumen

Technical problem-solving

Communication skills

Organizational skills

Education

Qualified in electrical or mechanical engineering (C&G, HNC, HND or above)

Job description

Overview

Account Manager - Hard FM Services - Liverpool Street, London - Up to £85,000 per annum

Are you ready to lead operations at one of Central London's most prestigious FM providers?

Do you have a proven history of success within the commercial building services sector, ideally overseeing landmark or trophy buildings?

This is an exciting opportunity to join one of the most respected names in the facilities management industry. The business is looking for an experienced Account Manager to lead a high-profile, long-term maintenance contract within a landmark 20-floor commercial building close to Liverpool Street. With a well-established client relationship and a recently renewed agreement, this role offers long-term stability and prestige.

Role overview: You\'ll be responsible for ensuring all operational and technical functions are delivered to the highest standard, meeting contractual commitments and exceeding client expectations.

Responsibilities

• Oversee financial budgets, P&L, and all technical matters
• Drive performance against agreed KPIs and SLAs
• Lead on-site health, safety, and environmental compliance
• Plan and execute building shutdowns and complex client project works
• Uphold and improve company quality standards and processes
• Manage recruitment needs across the contract
• Support the technical growth and development of staff, including annual appraisals
• Maintain strong daily client relationships, acting as the first point of contact
• Produce and review all necessary reporting
• Identify and secure additional business opportunities to enhance client satisfaction and boost revenue

Candidate profile

• Qualified in electrical or mechanical engineering (C&G, HNC, HND or above)
• Must hold or have previously held HV (High Voltage) authorisation
• Strong financial acumen, with proven P&L and budget management experience
• Solid engineering knowledge and technical problem-solving skills
• Track record managing engineering teams within high-profile commercial buildings
• Excellent written and verbal communication at all levels
• Highly organised with the ability to manage competing priorities
• Experienced in delivering projects on time and within budget

Package

• Salary up to £85,000 per annum
• 25 days annual leave

Please send your CV to Katie at CBW Staffing Solutions for more information