Account Manager

ECS Resource Group Ltd; City Of London; Hybrid; GBP 37,000 - 45,000; Full time

Job summary

A technology solutions provider is seeking an ambitious Account Manager to enhance customer relationships and drive sales across their IT and Cyber portfolio. The ideal candidate will have experience in Inside Sales or Account Management and be eager to transition into a customer-facing role. Key responsibilities include managing customer bases, discovering new sales opportunities, and collaborating with technical teams. Flexible location with a competitive salary package.

Qualifications

• 4-5 years' experience in Inside Sales, Account Management, or IT Sales.
• Proven track record working with SME or mid-market customers.
• Confident communicator with strong interpersonal skills.

Responsibilities

• Manage and develop an existing customer base.
• Identify upsell and cross-sell opportunities.
• Meet clients face-to-face to build trust.

Skills

Account Management

Sales Skills

Customer Relationship Management

Interpersonal Skills

Commercial Awareness

Job description

Overview

Role: Account Manager

Base Salary: £37,000 - £45,000 + Double OTE + Car Allowance

Location: Flexible (UK-wide)

About the Role

We're looking for a driven and ambitious Account Manager to join a fast-growing technology solutions provider with a strong focus on Cybersecurity and broader IT services. This is an exciting opportunity for someone currently in an Inside Sales or Telephone Account Management position who is ready to take the next step into a more customer-facing, field-based role.

Key Responsibilities

• Manage and develop an existing customer base, maintaining strong and long-term relationships.
• Identify upsell and cross-sell opportunities across the company\'s IT and Cyber portfolio.
• Meet clients face-to-face regularly to build trust and understand their business needs.
• Work collaboratively with internal technical teams to deliver tailored solutions.
• Achieve and exceed sales targets and KPIs.
• Represent the company at industry events, exhibitions, and networking opportunities.

Ideal Candidate

• 4-5 years\' experience in Inside Sales, Account Management, or IT Sales.
• Proven track record of working with SME or mid-market customers.
• Keen to progress into a more field-based, relationship-driven role.
• Exposure to Cybersecurity solutions or a strong interest in the area.
• Experience working in dynamic, fast-changing environments (e.g., businesses that have gone through acquisitions or rapid growth).
• Open-minded, adaptable, and eager to learn - not limited by rigid corporate processes.
• Confident communicator with strong interpersonal skills and commercial awareness.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy