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Account Manager

The Business Connection

City of Edinburgh

On-site

GBP 30,000 - 50,000

Full time

30+ days ago

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Job summary

An established industry player is looking for a proactive Account Manager to enhance client relationships and support Senior Account Managers. This role involves managing client accounts, ensuring project deliverables, and fostering strong relationships in a dynamic environment. Ideal for someone eager to learn and grow, this position offers exposure to various clients and industries, along with opportunities for career development. Join a collaborative team that values attention to detail and effective communication, where your contributions will make a significant impact on client satisfaction and project success.

Benefits

Collaborative team environment
Opportunities for career growth
Competitive salary and benefits
Exposure to various clients and industries

Qualifications

  • Experience in account management or sales is essential.
  • Strong communication and organizational skills are a must.

Responsibilities

  • Assist in managing client accounts and ensuring satisfaction.
  • Coordinate with internal teams to meet client deliverables.

Skills

Account Management
Sales
Communication Skills
Interpersonal Skills
Organizational Skills
Multitasking

Education

Experience in Account Management or Sales

Tools

Microsoft Office
CRM Tools (Salesforce, HubSpot)

Job description

Our client is seeking a proactive and detail-oriented Account Manager to join their team. In this role, you will support Senior Account Managers in managing client relationships, coordinating project deliverables, and ensuring customer satisfaction. This is an excellent opportunity for someone eager to learn and grow in a fast-paced, client-focused environment.

What the company offers:

  • A collaborative, supportive team environment
  • Opportunities for career growth and development
  • Competitive salary and benefits package
  • Exposure to a variety of clients and industries

Hours of work: Monday – Friday, 830am – 5pm

Role and responsibilities:

  • Assist in managing a portfolio of client accounts under the guidance of Senior Account Managers.
  • Act as a point of contact for client enquiries, providing timely and accurate information.
  • Support the development of account plans, proposals, and presentations.
  • Coordinate with internal teams (sales, marketing, creative, operations) to ensure client deliverables are met.
  • Track project timelines, deliverables, and client feedback to ensure alignment with expectations.
  • Help monitor account performance and report on key metrics.
  • Participate in meetings, take notes, and follow up on action items.
  • Foster strong, long-term relationships with clients through regular communication and support.

Qualifications:

  • Experience in account management, sales, or a related field.
  • Strong communication and interpersonal skills.
  • Highly organised with excellent attention to detail.
  • Ability to multitask and manage time effectively in a dynamic environment.
  • Proficiency in Microsoft Office and CRM tools (e.g., Salesforce, HubSpot) is advantageous.
  • Eagerness to learn and grow within a client-facing role.
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