Account Manager

DELIVEROO; City of Edinburgh; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Account Manager to join their dynamic UK team in Scotland. This role offers a unique opportunity to manage relationships with top restaurant partners, driving their performance through data analysis and strategic insights. You will collaborate closely with various teams to enhance operational efficiency and support growth initiatives. With a focus on building strong partnerships and maximizing sales potential, this position is perfect for those passionate about making a significant impact in a high-growth environment. Join a forward-thinking company that values innovation and teamwork.

Benefits

Free Deliveroo Plus

Team lunches from local restaurants

Healthcare coverage

On-site gym

Discounted external memberships

25 days annual leave

Paid volunteering day

Maternity and paternity leave

Training opportunities

Cycle to Work scheme

Qualifications

• Experience in account management or strategic partnerships roles.
• Ability to manage data and generate clear, actionable insights.

Responsibilities

• Maintain and grow relationships with top Scottish restaurant partners.
• Drive restaurant performance through data analysis and industry knowledge.

Skills

Account Management

Data Analysis

Relationship Building

Communication Skills

Negotiation

Job description

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Level 3

We are looking for an Account Manager to join our UK team, based in Scotland. This is a rare opportunity to become a critical member of a rapidly growing, well-funded start-up.

The Role

You’ll be managing the daily relationship with a portfolio of Deliveroo’s most successful partners and supporting our rapidly scaling business in the North of Scotland. You will use your expertise of the Deliveroo platform to grow these partners' sales, help them improve their daily operations, and become more efficient in working with customers and riders.

Using data to understand performance patterns and creating insights to identify improvement areas will be key to your success. You will report to the Regional Manager and collaborate with the Scottish commercial team, as well as other functions such as Marketing and Operations.

You will:

• Maintain and grow relationships between Deliveroo and our top Scottish restaurant partners through strong communication, both face-to-face and remotely.
• Drive restaurant performance through data analysis and industry knowledge to maximize order volume and growth potential.
• Negotiate contracts and partnership terms.
• Liaise with rider operations teams to improve operational efficiency within your portfolio.
• Work with marketing teams to launch campaigns that accelerate restaurant and platform growth.
• Innovate, present, and manage growth initiatives in Scotland.

Requirements

• Experience in account management or strategic partnerships roles.
• Ability to manage data and generate clear, actionable insights.
• Strong relationship-building and communication skills.
• Experience working in a dynamic, high-growth environment.

Compensation

• We aim to pay competitively based on role and location.
• Potential eligibility for bonuses, sign-on, or relocation support.
• Up to 5% matched pension contributions.

Equity

• Some roles may be eligible for share awards, offering ownership in Deliveroo.

Food

• Free Deliveroo Plus: free delivery and special offers.
• Team lunches from local restaurants.

Time away

• 25 days annual leave plus bank holidays, increasing with tenure.
• One paid day annually for volunteering.

Benefits

• Healthcare coverage, with options to include family members.
• On-site gym and discounted external memberships.
• Access to wellbeing apps via GymPass.
• Dental insurance, critical illness cover, partner life cover, travel insurance, health assessments.
• Life assurance.

Work Life

• Maternity, paternity, and shared parental leave from day one.
• Equipment for remote work and a parent-friendly culture.
• Access to mortgage advice.
• Cycle to Work scheme or Season Ticket Loans.
• Training opportunities via RooLearn platform.
• Employee Resource Group social events, such as dinners, dance lessons, and yoga sessions.