Account Manager

The Business Connection; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic client management agency is seeking a proactive Account Manager in Edinburgh. In this role, you will support Senior Account Managers in managing client relationships and ensuring satisfaction. Ideal candidates will have account management experience and strong communication skills. The position offers a collaborative environment and opportunities for career growth. Competitive salary and benefits included.

Benefits

Collaborative team environment

Opportunities for career growth

Competitive salary and benefits package

Exposure to various clients and industries

Qualifications

• Experience in account management, sales, or a related field.
• Strong communication and interpersonal skills.
• Highly organised with excellent attention to detail.
• Ability to multitask and manage time effectively.
• Eagerness to learn and grow within a client-facing role.

Responsibilities

• Assist in managing a portfolio of client accounts under the guidance of Senior Account Managers.
• Act as a point of contact for client enquiries.
• Support the development of account plans, proposals, and presentations.
• Coordinate with internal teams to ensure client deliverables are met.
• Track project timelines and deliverables.
• Help monitor account performance and report on key metrics.
• Participate in meetings and follow up on action items.
• Foster strong, long-term relationships with clients.

Skills

Experience in account management

Strong communication skills

Highly organised

Ability to multitask

Proficiency in Microsoft Office

Tools

Salesforce

HubSpot

Job description

Our client is seeking a proactive and detail-oriented Account Manager to join their team. In this role, you will support Senior Account Managers in managing client relationships, coordinating project deliverables, and ensuring customer satisfaction. This is an excellent opportunity for someone eager to learn and grow in a fast-paced, client-focused environment.

What the company offers:

• A collaborative, supportive team environment
• Opportunities for career growth and development
• Competitive salary and benefits package
• Exposure to a variety of clients and industries

Hours of work: Monday – Friday, 830am – 5pm

Role and responsibilities:

• Assist in managing a portfolio of client accounts under the guidance of Senior Account Managers.
• Act as a point of contact for client enquiries, providing timely and accurate information.
• Support the development of account plans, proposals, and presentations.
• Coordinate with internal teams (sales, marketing, creative, operations) to ensure client deliverables are met.
• Track project timelines, deliverables, and client feedback to ensure alignment with expectations.
• Help monitor account performance and report on key metrics.
• Participate in meetings, take notes, and follow up on action items.
• Foster strong, long-term relationships with clients through regular communication and support.

Qualifications:

• Experience in account management, sales, or a related field.
• Strong communication and interpersonal skills.
• Highly organised with excellent attention to detail.
• Ability to multitask and manage time effectively in a dynamic environment.
• Proficiency in Microsoft Office and CRM tools (e.g., Salesforce, HubSpot) is advantageous.
• Eagerness to learn and grow within a client-facing role.

KEYWORDS: sales, B2B, business, account management, target, KPI

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.