Account Manager

Adecco; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the finance industry is seeking an enthusiastic Account Manager. This role involves managing client relationships, providing excellent customer service, and identifying growth opportunities. No prior experience is necessary as training will be provided, making it an excellent opportunity for motivated individuals looking to develop their careers in a dynamic team.

Qualifications

• Strong administrative skills and ability to manage multiple tasks.
• Confidence in using phone systems and engaging with customers.
• Proactive, enthusiastic individual willing to learn.

Responsibilities

• Manage a designated bank of clients ensuring satisfaction.
• Provide exceptional customer service and resolve client issues.
• Identify upsell opportunities and maintain accurate records.

Skills

Customer Service

Communication

Administration

Tools

CRM Software

Job description

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Remuneration: Salary of £25k + on target earnings (around £5, a year)

Contract Details: Permanent, Full Time (8am-4.30pm or 9am-5.30pm rota'd)

Are you a motivated and proactive individual looking to take on a new challenge in the finance industry? Our client, a successful B2B and B2C company, is seeking an enthusiastic Account Manager to join their team in [Insert location]. This is an excellent opportunity to work with a diverse range of clients, take ownership of their accounts, and play a pivotal role in identifying new opportunities to drive business growth.

Responsibilities:

• Manage a designated bank of clients, ensuring their needs are met and expectations exceeded
• Provide exceptional customer service and support to clients, resolving any queries or issues in a timely manner
• Act as the main point of contact for agencies, building strong relationships and developing a deep understanding of their requirements
• Work closely with the sales team to identify potential upsell or cross-sell opportunities within the existing client base
• Assist with administrative tasks related to agency accounts, ensuring accurate and up-to-date records are maintained
• Handle referrals from agencies with professionalism and efficiency, ensuring a seamless process from start to finish
• Communicate effectively with clients over the phone, showcasing excellent verbal and listening skills

Our client is looking for an individual who is eager to learn and grow within the role. You don't need prior experience as an Account Manager, as our client is open to training the right candidate. If you have a natural aptitude for customer service and enjoy engaging with people over the phone, this position could be the perfect fit for you.

The successful candidate will possess strong administrative skills, with the ability to handle multiple tasks and prioritise effectively. Confidence in using phone systems and CRM software is also required. Our client values individuals who are proactive, enthusiastic, and not shy to take the initiative when needed.

This opportunity has arisen due to a structural change within the team, which has created four new Account Manager positions. By joining our client's organisation, you will become an integral part of a dynamic, supportive, and collaborative team committed to achieving excellence.

If you are ready to take the next step in your career and join an organisation that values its employees' growth and development, we want to hear from you! Don't miss out on this exciting opportunity - apply now and become a part of our client's success story!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.